What are the responsibilities and job description for the Watchmaker II position at Citizen Watch America?
Citizen Watch America represents the sales and marketing for the Citizen Group within the U.S., Caribbean and Latin American markets. The brands included within Citizen Watch America are Citizen, Bulova, Frederique Constant, Alpina, and Ateliers deMonaco. Each individual brand builds upon their very distinctive identities in the market with their unique, differentiated advertising, marketing and brand campaigns. As a combined company, however, the brands can assist each other and leverage the power that a larger unified entity brings.
Our vision is to lead the affordable luxury watch market by offering the most compelling collection of brands and products that are loved, favored, and respected by citizens of the world.
We will continue to leverage our heritage and expertise to enrich the lives of our current and future customers and Employees through unparalleled excellence in creativity, design, craftsmanship, innovation, technology, value, and service.
SUMMARY
The Watchmaker II is responsible for evaluating, repairing and testing quartz, digital and high-end mechanical watches; refinishing cases; resizing bracelets and replacing bands; and maintaining records of their work.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Changes batteries and energy cells
- Replaces 2 hand, 3 hand movements, and complicated multifunctional movements
- Regulates and overhauls highly complicated Swiss watches
- Resizes watch bracelets and replaces bands
- Polishes and refinishes watches
- Sets digital, quartz, and SMART watches with multiple functions
- Diagnoses and estimates internal and external issues of all watches
- Performs vacuum and pressure testing of watches
- Uses a voltage/ohm meter to test power consumption of movements and capacitors
- Maintains a high level of quality control of work upon completion
- Maintains strict guidelines for productivity, quality, and high standards of individual performance
- Works in coordination with the rest of the team to ensure smooth operations
- Maintains a clean and efficient space in personal work area and in general workshop
- Other duties may be assigned
QUALIFICATIONS
- CW21, WOSTEP or equivalent education certification preferred and a minimum of 10 years related experience or equivalent combination of education and experience
- Experience repairing quartz, digital and mechanical watches
- Experience with standard Swiss equipment such as timing machines (i.e. Witchi, Elma, Greiner, Roxer), vacuum and pressure testers, case opening tools, etc.
- Ability to cope under pressure in a busy & fast paced environment
- Ability to maintain a quick & efficient workflow, repairing numerous watches per day, mixing complex and standard work tasks daily
- Basic computer knowledge for reporting, tracking of repairs, and managing daily tasks
- Possess drive for excellence and customer service focus
- Unwavering attention to detail
- Willingness to learn
EEOE
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
