What are the responsibilities and job description for the Account Executive position at Citizen?
About Citizen
Citizen is is the #1 public safety app in the US, used by over 15 million people to stay safe in real time, powered by verified 911 data and live updates. Behind the scenes, we also work with hospitals, venue operators, and corporate security teams to give them better visibility, faster response times, and direct access to critical incident data.
Our Enterprise offering gives real-time situational awareness to teams responsible for protecting people at scale — from stadiums like MSG to emergency departments, to nationwide corporate footprints.
We’re backed by $100M from Founders Fund, 8VC, and Greycroft. Our mission is to Protect the World, and our vision is a Global Safety Network where people protect each other. We’re hiring our first Account Executive to help build the go-to-market motion from the ground up.
About The Role
As our first full-cycle Account Executive, you will:
Salary Range: $75,000-85,000 annually, variable OTE $175,000 uncapped, equity
Compensation & Benefits
We offer competitive salary, equity, and a full benefits package, including:
Citizen is an equal opportunity employer. We’re building a team that reflects the diversity of the communities we serve — across race, gender identity, sexual orientation, age, ability, and background.
We know that diverse teams make better decisions and build more effective products. If you don’t meet every listed qualification, we still encourage you to apply. Skills, potential, and lived experience matter.
Citizen is is the #1 public safety app in the US, used by over 15 million people to stay safe in real time, powered by verified 911 data and live updates. Behind the scenes, we also work with hospitals, venue operators, and corporate security teams to give them better visibility, faster response times, and direct access to critical incident data.
Our Enterprise offering gives real-time situational awareness to teams responsible for protecting people at scale — from stadiums like MSG to emergency departments, to nationwide corporate footprints.
We’re backed by $100M from Founders Fund, 8VC, and Greycroft. Our mission is to Protect the World, and our vision is a Global Safety Network where people protect each other. We’re hiring our first Account Executive to help build the go-to-market motion from the ground up.
About The Role
As our first full-cycle Account Executive, you will:
- Own the full sales cycle from lead generation to close
- Prospect and identify new customers across industries using tools like Apollo, SalesNavigator, Nooks & Hubspot
- Develop a deep understanding of our solution and communicate its value clearly
- Collaborate with product and customer success to relay customer feedback and shape roadmap priorities
- Manage pipeline and forecasting in CRM (Hubspot) with rigor and transparency
- Prospect-hunter mindset: can generate and work own leads
- System builder: builds lightweight but repeatable processes
- Value seller: ties product back to customer pain and urgency
- Customer-obsessed: relays product feedback and closes loops with urgency
- You’ve successfully sold early-stage B2B SaaS with limited playbooks or brand recognition due to the early stage of the product
- You’re a natural prospector and relationship builder who thrives with ambiguity
- You bring structured thinking, strong writing, and concise storytelling to every interaction with a client
- You have a bias for action and hunger to win—without cutting corners
- You care deeply about the mission and want your work to matter
- You are a mature professional with strong executive functioning skills
- 5-7 years of quota-carrying experience in sales roles with full-cycle B2B SaaS sales
- SDR experience & very comfortable getting on a phone
- Sourcing 40-75% of their own pipeline through prospecting, events
- Proven ability to generate pipeline and close deals with $10k–$100k ACV
- Experience selling to security management, physical security, or operations teams
- Sales cycle 3-6 months & can break down why that long, compared to peers
- Demonstrated success in early-stage environments (Series A/B)
- Top 15% within team against quota
- Best on team at driving pipeline
- Can speak to being solely responsible for key areas of sales enablement with new hires or mentorship responsibilities as a Sr IC or junior manager
- Demonstrated ability to be highly leveraged
- Familiarity with HubSpot, SalesNav data enrichment tools
- Experience with call platforms like Orum
- Can speak to where high ROI usage of chatgpt-type of solutions
Salary Range: $75,000-85,000 annually, variable OTE $175,000 uncapped, equity
Compensation & Benefits
We offer competitive salary, equity, and a full benefits package, including:
- 100% employer-paid medical, dental, and vision for employees
- Unlimited PTO
- Up to 14 weeks paid parental leave (for all parents)
- Monthly tech stipend
- Free mental health support
- Hybrid work environment catered lunches (NYC HQ)
Citizen is an equal opportunity employer. We’re building a team that reflects the diversity of the communities we serve — across race, gender identity, sexual orientation, age, ability, and background.
We know that diverse teams make better decisions and build more effective products. If you don’t meet every listed qualification, we still encourage you to apply. Skills, potential, and lived experience matter.
Salary : $75,000 - $175,000