What are the responsibilities and job description for the Fraud Analyst position at Citizens Alliance Bank?
Citizens Alliance Bank is seeking a Fraud Analyst in their Clara City Location. With this position you will work independently, as well as with internal bank departments. The Fraud Analyst duties involve data review, internal customer service, and be a supporting role to complete tasks.
Specific duties include but are not limited to:
- Review and process Reg E Debit Card Disputes.
- Review and Process Garnishments and Levies.
- Review and Process Subpoenas.
- Review the bank’s Anomaly Software for potential Account Fraud Alerts.
- Work with the Bank’s Core Operating System, Teams, Planner, and other Microsoft programs to assist with processing.
- Maintain confidentiality regarding sensitive customer and proprietary information.
What we’re looking for:
- Analytical and investigative skills: Your ability to sift through data and spot anomalies will be crucial.
- Technological proficiency: Utilize your digital expertise to track and monitor fraud.
- Attention to detail: Perform tasks with thoroughness, accuracy, and timeliness.
- Creative problem solving: Innovating thinking to tackle complex fraud schemes.
- Continuous learning: Keep abreast of the latest fraud scams, detection, and prevention techniques.
Contact Citizens Alliance Bank’s Human Resource Department humanresources@citizensalliancebank.com for a full job description.
Citizens Alliance Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual preference or orientation, gender identity, gender expression, national origin, disability, veteran status and all other protected classes.
Citizens Alliance Bank prides itself on its core values, which are humility, respect, genuine care for others, finds a way, effort, and owning it.