Community Engagement Specialist

Job Title: Community Engagement Specialist

Department: Marketing and Communications
Reports to: Chief of Staff

Job Summary

The Community Engagement Specialist is an integral part of the Bank’s community involvement efforts.
This role serves as an external community liaison and an internal community builder by supporting bank initiatives and events. This position will create brand awareness through successful community partnerships.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or related field
• Two to three years of experience in a professional marketing/public relations capacity or other professional experience associated with this area
• Proficiency in Microsoft Office products and Adobe Creative Suite
• Knowledge of social media management platforms
• Project management experience preferred

Knowledge, Skills and Abilities

• Strong interpersonal and relationship-building skills
• Excellent social media management skills
• Ability to be tactful and effectively work with public, customers, team members and peers
• Must be self-motivated and possess the ability to work well independently and within a team
• Graphic design skills are preferred
• Superior verbal and written communication skills
• Strong attention to detail
• Excellent organizational skills, ability to multi-task
• Ability to perform in a fast-paced environment
• Effectively manage relationships o Promptly responding to email and other requests o Personalized responses to ensure engagement

Essential Job Functions

To perform in this position successfully, must be able to perform each essential duty satisfactorily.
Other duties may be assigned to meet business needs.

• Event Management – Plan and coordinate internal and external events

Heard on Hurd – Utilize internal and external resources o Effective vendor management o Conduct TV and other promotional events o Effective team engagement o Social media postings

Community Lobby promotional events – Coordinate various GIG events o Plan and coordinate various community events (DEBA, City of Edmond, NEOKC,

Midtown OKC, etc.) o Effective vendor management o Effective team engagement o Social media postings

Rise - Vendor coordination and contracts o Effective vendor management o Effective team engagement o Social media postings

Cash Mobs o Effective vendor management o Effective team engagement o Social media postings

• Ensure all internal and external events are posted on social media channels across all platforms
• Provide strategic development and consistent engagement of social media channels
• Oversee and organize all community engagement efforts including sponsorships and memberships
• Actively involved within the community, promoting the bank and all services offered
• Support and ensure representation for external Bank-sponsored events
• Manage the planning and execution of all internal Bank events (i.e., holiday parties, staff meetings, employee socials, etc.)
• Support Human Resources with employee relation efforts
• Design graphics for in-bank signage, social media, sponsorships, advertisements in publications, etc.
• Assist with media relations including, but not limited to, press release writing, media pitching, media tracking
• Ad hoc projects that support Marketing and customer relations as needed

Equipment Operation

• Microsoft Office Products – Word, PowerPoint, Excel
• Equipment – computer, calculator, fax, copier, telephone, printer
• Ability to navigate outside internet websites

Work Environment
Work is performed sitting at a desk as well as visiting different locations with regular contact with employees and customers in person and on the phone. The noise level in the work environment is moderate.

Physical Demands

While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk, and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The position requires the ability to review detailed documents and read computer screens. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.

Employee Acknowledgment

This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by the supervisor. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.

Employee Signature: ___________________________ Date: _______________

(EOE/AAE/M/F/D/V)

Job Type: Full-time

Pay: From $45,000.00 per year

Schedule:

• 8 hour shift

Work Location: One location