What are the responsibilities and job description for the FRAUD INVESTIGATOR SPECIALIST position at City National Bank?
Overview :
FRAUD INVESTIGATOR SPECIALIST
WHAT IS THE OPPORTUNITY?
Responsible for performing and documenting through root cause analysis on clients' transactions identified through fraud operations and strategy to identify rings, scams, fraudulent activities that impact CNB's clients, and corporate losses. Additionally, the Fraud Investigator will quarterback internal events and investigation activities to strengthen operational processes to reduce fraud risk.
What you will do
- Perform analysis on clients' transactions identified through the monitoring system that involves various transaction types including but not limited to credit, cash, wire transfers, remote deposit capture and loans.
- Conduct and document, timely investigations with well-reasoned and supported decision-making.
- Utilize a variety of internal bank systems and external research tools to investigate, research, and prepare documentation related to fraud investigations consistent with the resolution of the investigation and perform root cause analysis to identify solutions to reduce future fraud risk.
- Conducts follow-up with line colleagues and clients for any missing or necessary information.
- Demonstrate personal excellence including punctuality, integrity, and accountability.
- Think critically and exercise independent judgement.
- Apply subject matter expertise in the financial services industry to drive improved fraud detection and prevention.
- Champion activities across the fraud organization for identified risk events.
- Provide escalation support for fraud operations.
- Communicate emerging fraud trends across client operations.
Must-Have
Skills and Knowledge
Compensation
Starting base salary : $65,296 - $104,304 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and / or commissions.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks .
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
ABOUT CITY NATIONAL
We start with a basic premise : Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North Americas leading diversified financial services companies.
Salary : $65,296 - $104,304