What are the responsibilities and job description for the Deputy Utility Operations Director position at City of Albany, Georgia?
The purpose of this classification is to perform specialized, managerial work functions associated with the day-to-day operations of the Utility Operations Departments. This may include but not be limited to: Water Distribution, Water Quality, Water Production, Gas, Light, Vegetation Management, HDD/URD Protection, Energy Control and Service Departments. This position is a direct report to the Operations Director and assists in keeping all operations divisions in compliance with all local, state and federal laws, rules and regulations.
This position is responsible for the delivery of field activities to carry out the operations, restoration, maintenance and construction of the electric, water and gas distribution systems. This position provides work crews on a 24 hour, 7-day per week basis to execute these processes. This position also oversees managers responsible for supervisors and multi-skilled work crews within Utility Operations.
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
In collaboration with the Utility Operations Director, sets the direction of the system infrastructure strategy and systems operating philosophy including development of operating procedures, work processes, maintenance, construction and equipment requirements.
Develops long and short-term plans and goals for the division; establishes performance requirements; assists with the development of goals and plans for the Operations Department.
Assists with development and administration of division budget; monitors expenditures.
Oversees, directs, and evaluates assigned staff; processes employee concerns and problems, directs work, counsels, disciplines, and completes employee performance appraisals; interviews job applicants; provides training as needed.
In collaboration with Human Resources and Utility Operations Director, develops and implements staffing strategies that fosters attracting, developing and retaining talent.
Monitors and implements precautionary work methods and safety equipment to ensure safety of work crews and the general public.
May be required to work after normal business hours, weekends, and holidays in the event of a natural disaster, emergent operational issues resulting in power outages, down power lines, downed trees, disruption of water or gas services etc. or any disruption of service to Utility customers during periods of inclement or severe weather.
Coordinates/conducts and manages special projects as required.
Responds to complaints and questions related to department operations, to include providing information, researching problems and initiating telephone calls; responds to routine requests for information from employees, officials, the public or other individuals.
Maintains a comprehensive, current knowledge and awareness of applicable laws/regulations; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate.
Fills in for Director’s absence on long term or short-term basis as needed.
Oversees the installation, inspection and testing of all new water systems and additions, backflow preventer installation; oversees new water service installations; oversees the
installation, testing, maintenance and repair/replacement of utility meters and related systems; maintains water system hydrants and valves; oversees the installation and maintenance of water well production meters and electronic control valves on elevated storage tanks.
Manages various specialized, manual work functions associated with department operations, which may include reading meters, programming meter changes, testing equipment, water system pressure and flow test, mapping operations, installing pressure/flow recorders, installing/removing water meters, repairing meters, lifting/moving heavy materials, etc.
Monitors operations activities to comply with Risk Management Program (RMP) in compliance with 40 CFR Part 68.
Monitors work of shifts; makes work assignments, makes plant rounds ensuring the plant process and equipment are at optimum performance and are maintained properly; monitors status of work in progress, inspects completed work, supervises field and laboratory testing on potable water for compliance with applicable laws and regulations; initiates any actions necessary to correct violations.
Monitors the collection, testing and analysis of drinking water samples through standard chemical, bacteriological and physical examinations.
Oversees programing, maintaining and operating computerized Supervisory Control and Data Acquisition (SCADA) system to monitor city water, gas and light utility operations and identify utility service disruptions and emergency situations, records department activities and updates information on SCADA system.
Supervises and assists with the monitoring, control and regulation of electric substations, natural gas plants, and water wells by computerized remote control; responds to alarms and problem situations; executes switching orders; regulates via computer the amount of water pumped from aquifer during peak usage periods; regulates propane/air plant operation via computerized remote-control systems.
Oversees the dispatching of service crews during emergencies or after regular working hours to restore disrupted services; coordinates standard utility work activities during regular working hours.
Provides advice, guidance, and technical expertise to staff members, contractors, or other individuals; ensures division and contract work complies with pertinent codes, local and state regulations, and other applicable rules and requirements.
Communicates with supervisor, employees, contractors, engineering firms, city departments, vendors/service providers, other utilities, the public, and outside agencies as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice and direction.
Conducts field inspections and investigations; resolves customer complaints.
Oversees the inventory of department meters, equipment, tools, supplies and materials; ensures availability of adequate materials to conduct work projects; initiates requests for new or replacement materials.
Reads, reviews and interprets electrical diagrams, blueprints, drawings, and maps.
Operates a computer to enter, retrieve, review or modify data, utilizing Microsoft Office Programs (Word, Excel, PowerPoint), MUNIS Billing Software, Internet, e- mail or other software as needed to complete essential functions.
Processes a variety of documentation associated with departmental operations, per established procedures and within designated timeframes; distributes documentation or maintains records as appropriate.
Prepares and/or completes various forms, correspondence, reports, work orders, purchase requisitions, logs, graphs, spreadsheets, charts, and other documents; maintains files and records of departmental activities.
Receives various forms, reports, logs, work orders, meter readings, test records, timesheets, job applications, invoices, charts, diagrams, blueprints, maps, manuals, catalogs, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
Supervisory Responsibilities
In conjunction with the Operations Director, provides management oversight and direction to eight subordinate managers who supervise an approximate total of 160 employees in the Light, Water, Gas, HDD/URD Protection, Veg Management, Energy Control and Service Department, and Administrative Back-office staff.
Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor’s or Associate’s degree in Engineering, Business, Management, or closely related field required; additionally, five (5) to eight (8) years progressively responsible management experience in utility and safety; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Certificates, Licenses, Registrations (Preferred)
Water Distribution Operator Certification
Water Plant Operator Certification
Integrated Transmission Switching
Commercial Driving License
Arborist Certification Supervisor Training
Utility/Public Works Management Training
To perform the job successfully, an individual should demonstrate the following competencies:
Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
Design - Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles; demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Team Leadership - Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments.
Performance Coaching - Defines responsibilities and expectations; sets goals and objectives; gives performance feedback; motivates for increased results; recognizes contributions; encourages training and development.
Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.
Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.
Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.; continually works to improve supervisory skills.
Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Visionary Leadership - Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision; provides vision and inspiration to peers and subordinates.
Recruitment & Staffing - Utilizes recruitment sources; exhibits sound interviewing skills; presents positive, realistic view of the organization; analyzes and forecasts staffing needs; makes quality hiring decisions.
Impact & Influence - Pursues and wins support for ideas; displays ability to influence key decision-makers; achieves win-win outcomes; uses authority appropriately to accomplish goals; addresses divergent opinions.
Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.
Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Sales Skills - Achieves sales goals; overcomes objections with persuasion and persistence; initiates new contacts; maintains customer satisfaction; maintains records and promptly submits information.
Personal Appearance - Dresses appropriately for position; keeps self well groomed.
Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals.
Consultative Selling - Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meet customer objectives; manages and documents sales process.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills
Ability to utilize Microsoft Office Suite programs including but not limited to Word, Excel, PowerPoint, and video conferencing tools (MS Teams, Zoom. Etc)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include physical vision, close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.
The City of Albany, Georgia is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Albany, Georgia will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
This position is responsible for the delivery of field activities to carry out the operations, restoration, maintenance and construction of the electric, water and gas distribution systems. This position provides work crews on a 24 hour, 7-day per week basis to execute these processes. This position also oversees managers responsible for supervisors and multi-skilled work crews within Utility Operations.
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
In collaboration with the Utility Operations Director, sets the direction of the system infrastructure strategy and systems operating philosophy including development of operating procedures, work processes, maintenance, construction and equipment requirements.
Develops long and short-term plans and goals for the division; establishes performance requirements; assists with the development of goals and plans for the Operations Department.
Assists with development and administration of division budget; monitors expenditures.
Oversees, directs, and evaluates assigned staff; processes employee concerns and problems, directs work, counsels, disciplines, and completes employee performance appraisals; interviews job applicants; provides training as needed.
In collaboration with Human Resources and Utility Operations Director, develops and implements staffing strategies that fosters attracting, developing and retaining talent.
Monitors and implements precautionary work methods and safety equipment to ensure safety of work crews and the general public.
May be required to work after normal business hours, weekends, and holidays in the event of a natural disaster, emergent operational issues resulting in power outages, down power lines, downed trees, disruption of water or gas services etc. or any disruption of service to Utility customers during periods of inclement or severe weather.
Coordinates/conducts and manages special projects as required.
Responds to complaints and questions related to department operations, to include providing information, researching problems and initiating telephone calls; responds to routine requests for information from employees, officials, the public or other individuals.
Maintains a comprehensive, current knowledge and awareness of applicable laws/regulations; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate.
Fills in for Director’s absence on long term or short-term basis as needed.
Oversees the installation, inspection and testing of all new water systems and additions, backflow preventer installation; oversees new water service installations; oversees the
installation, testing, maintenance and repair/replacement of utility meters and related systems; maintains water system hydrants and valves; oversees the installation and maintenance of water well production meters and electronic control valves on elevated storage tanks.
Manages various specialized, manual work functions associated with department operations, which may include reading meters, programming meter changes, testing equipment, water system pressure and flow test, mapping operations, installing pressure/flow recorders, installing/removing water meters, repairing meters, lifting/moving heavy materials, etc.
Monitors operations activities to comply with Risk Management Program (RMP) in compliance with 40 CFR Part 68.
Monitors work of shifts; makes work assignments, makes plant rounds ensuring the plant process and equipment are at optimum performance and are maintained properly; monitors status of work in progress, inspects completed work, supervises field and laboratory testing on potable water for compliance with applicable laws and regulations; initiates any actions necessary to correct violations.
Monitors the collection, testing and analysis of drinking water samples through standard chemical, bacteriological and physical examinations.
Oversees programing, maintaining and operating computerized Supervisory Control and Data Acquisition (SCADA) system to monitor city water, gas and light utility operations and identify utility service disruptions and emergency situations, records department activities and updates information on SCADA system.
Supervises and assists with the monitoring, control and regulation of electric substations, natural gas plants, and water wells by computerized remote control; responds to alarms and problem situations; executes switching orders; regulates via computer the amount of water pumped from aquifer during peak usage periods; regulates propane/air plant operation via computerized remote-control systems.
Oversees the dispatching of service crews during emergencies or after regular working hours to restore disrupted services; coordinates standard utility work activities during regular working hours.
Provides advice, guidance, and technical expertise to staff members, contractors, or other individuals; ensures division and contract work complies with pertinent codes, local and state regulations, and other applicable rules and requirements.
Communicates with supervisor, employees, contractors, engineering firms, city departments, vendors/service providers, other utilities, the public, and outside agencies as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice and direction.
Conducts field inspections and investigations; resolves customer complaints.
Oversees the inventory of department meters, equipment, tools, supplies and materials; ensures availability of adequate materials to conduct work projects; initiates requests for new or replacement materials.
Reads, reviews and interprets electrical diagrams, blueprints, drawings, and maps.
Operates a computer to enter, retrieve, review or modify data, utilizing Microsoft Office Programs (Word, Excel, PowerPoint), MUNIS Billing Software, Internet, e- mail or other software as needed to complete essential functions.
Processes a variety of documentation associated with departmental operations, per established procedures and within designated timeframes; distributes documentation or maintains records as appropriate.
Prepares and/or completes various forms, correspondence, reports, work orders, purchase requisitions, logs, graphs, spreadsheets, charts, and other documents; maintains files and records of departmental activities.
Receives various forms, reports, logs, work orders, meter readings, test records, timesheets, job applications, invoices, charts, diagrams, blueprints, maps, manuals, catalogs, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
Supervisory Responsibilities
In conjunction with the Operations Director, provides management oversight and direction to eight subordinate managers who supervise an approximate total of 160 employees in the Light, Water, Gas, HDD/URD Protection, Veg Management, Energy Control and Service Department, and Administrative Back-office staff.
Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor’s or Associate’s degree in Engineering, Business, Management, or closely related field required; additionally, five (5) to eight (8) years progressively responsible management experience in utility and safety; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Certificates, Licenses, Registrations (Preferred)
Water Distribution Operator Certification
Water Plant Operator Certification
Integrated Transmission Switching
Commercial Driving License
Arborist Certification Supervisor Training
Utility/Public Works Management Training
To perform the job successfully, an individual should demonstrate the following competencies:
Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
Design - Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles; demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Team Leadership - Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments.
Performance Coaching - Defines responsibilities and expectations; sets goals and objectives; gives performance feedback; motivates for increased results; recognizes contributions; encourages training and development.
Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.
Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.
Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.; continually works to improve supervisory skills.
Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Visionary Leadership - Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision; provides vision and inspiration to peers and subordinates.
Recruitment & Staffing - Utilizes recruitment sources; exhibits sound interviewing skills; presents positive, realistic view of the organization; analyzes and forecasts staffing needs; makes quality hiring decisions.
Impact & Influence - Pursues and wins support for ideas; displays ability to influence key decision-makers; achieves win-win outcomes; uses authority appropriately to accomplish goals; addresses divergent opinions.
Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.
Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Sales Skills - Achieves sales goals; overcomes objections with persuasion and persistence; initiates new contacts; maintains customer satisfaction; maintains records and promptly submits information.
Personal Appearance - Dresses appropriately for position; keeps self well groomed.
Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals.
Consultative Selling - Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meet customer objectives; manages and documents sales process.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills
Ability to utilize Microsoft Office Suite programs including but not limited to Word, Excel, PowerPoint, and video conferencing tools (MS Teams, Zoom. Etc)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include physical vision, close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.
The City of Albany, Georgia is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Albany, Georgia will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Salary : $90,509
Deputy
Dougherty County -
Albany, GA
Deputy Marshal
City of Albany and Dougherty County, GA -
Albany, GA
