What are the responsibilities and job description for the Dispatcher I/Dispatcher II (On-Call/As Needed) position at City of Arcadia?
About Arcadia
Nestled along the rolling foothills of the San Gabriel Mountains and Angeles National Forest, Arcadia is a charming, family-oriented community with a population of just over 57,000. Located only 13 miles east from downtown Los Angeles, regional transportation networks like the Metro Gold Line connect Arcadia as a premier residential, shopping, and entertainment destination in the San Gabriel Valley. Arcadia is known for its top-rated schools, iconic landmarks, and serene neighborhoods. Arcadia is an award-winning community having been twice named as the Best City in California in which to Raise Kids and the2017 Most Business-Friendly City in Los Angeles County. With the conveniences and amenities of a full-service, mid-size city, Arcadia’s “Community of Homes” provides a quality of life that will go Above & Beyond your expectations.
About Us
At the Arcadia Police Department, making a positive difference is the guiding principle that shapes our decisions. The belief that every member of our team has the ability to positively impact the community is entrenched at the core of our organization.
We are forward-thinking problem solvers that are rooted in tradition. Our diverse team values professionalism, integrity, work ethic, positive attitude, and camaraderie.
If you are interested in embarking on the journey of serving the public as a member of our Dispatch Unit, we welcome and encourage your application. Come join and experience what it is like to serve a community that supports and appreciates its Police Department.
IMPORTANT: This recruitment is primarily focused on hiring on-call Dispatchers on an as-needed basis. Applicants must meet the minimum qualifications of the position, attach the required documents, and successfully pass all components of the examination process in order to move forward in the selection process.
Required Documents
DISPATCHER I
DISPATCHER I
Hourly: $25.66 – $32.03*
DISPATCHER II
Hourly: $29.74 – $37.13*
This is a continuous recruitment and periodic testing will be conducted. Application filing period may close at any time without prior notice.
Recruitment Process
Apply Online – Submit a detailed, thorough application. Ensure all required documents (i.e. Typing Certificate) are attached to your application.
Written Exam (Pass/Fail) – Candidates must pass the POST Entry-Level Dispatcher Selection Test Battery (PELDSTB) with a score of 50 or above. Applicants who have obtained a qualifying PELDSTB score within the last 12 months are encouraged to attach their test results to their application for consideration.
Qualifications Appraisal Interviews (100%) – Candidates who successfully pass the prior component of the examination process are invited to participate in the oral interview panel and are required to pass it with a score of 70% or above in order to successfully be assigned to an eligibility list.
SELECTION PROCESS
Chief’s Interview – The Chief of Police and Arcadia Command Staff will meet and interview candidates to determine their readiness to join the Arcadia Police Department.
Background Check – An extensive background check will be conducted to ensure that candidates meet the high standards set forth to join the Arcadia Police Department.
Psychological Examination – Candidates who successfully pass the background process are required to go through a psychological exam to be evaluated on their ability to handle stresses that accompany a career in law enforcement.
Medical Examination – Candidates who successfully pass the psychological examination undergo a medical evaluation to assess their ability to perform the essential duties of the job.
DEFINITION
Under supervision (Dispatcher I) or general supervision (Dispatcher II), to perform a variety of duties involved in the operation of the emergency services systems and various communication devices to receive, route, relay, and dispatch calls for emergency and non-emergency law enforcement, ambulance, fire, and other services.
Nestled along the rolling foothills of the San Gabriel Mountains and Angeles National Forest, Arcadia is a charming, family-oriented community with a population of just over 57,000. Located only 13 miles east from downtown Los Angeles, regional transportation networks like the Metro Gold Line connect Arcadia as a premier residential, shopping, and entertainment destination in the San Gabriel Valley. Arcadia is known for its top-rated schools, iconic landmarks, and serene neighborhoods. Arcadia is an award-winning community having been twice named as the Best City in California in which to Raise Kids and the2017 Most Business-Friendly City in Los Angeles County. With the conveniences and amenities of a full-service, mid-size city, Arcadia’s “Community of Homes” provides a quality of life that will go Above & Beyond your expectations.
About Us
At the Arcadia Police Department, making a positive difference is the guiding principle that shapes our decisions. The belief that every member of our team has the ability to positively impact the community is entrenched at the core of our organization.
We are forward-thinking problem solvers that are rooted in tradition. Our diverse team values professionalism, integrity, work ethic, positive attitude, and camaraderie.
If you are interested in embarking on the journey of serving the public as a member of our Dispatch Unit, we welcome and encourage your application. Come join and experience what it is like to serve a community that supports and appreciates its Police Department.
IMPORTANT: This recruitment is primarily focused on hiring on-call Dispatchers on an as-needed basis. Applicants must meet the minimum qualifications of the position, attach the required documents, and successfully pass all components of the examination process in order to move forward in the selection process.
Required Documents
DISPATCHER I
- In addition to the City's application, candidates must submit a certified typing certificate, obtained within the last 12 months to demonstrate they meet the minimum typing requirement of 35 words per minute (wpm) net. Self-administered and Internet typing tests will not be accepted. Failure to submit the required typing certificate with the application will result in disqualification from the recruitment process. Re-certification of typing speed may be required as a condition of hire with the City.
- In addition to the City's application, candidates must submit a certified typing certificate, obtained within the last 12 months to demonstrate they meet the minimum typing requirement of 35 words per minute (wpm) net. Self-administered and Internet typing tests will not be accepted. Failure to submit the required typing certificate with the application will result in disqualification from the recruitment process. Re-certification of typing speed may be required as a condition of hire with the City.
- A valid P.O.S.T Dispatcher/Telecommunications Certification.
DISPATCHER I
Hourly: $25.66 – $32.03*
DISPATCHER II
Hourly: $29.74 – $37.13*
- Listed hourly wage amounts indicate the first and last steps of the range for each position. Dispatchers hired on in an on-call/as-needed capacity start at the first step of the range for their position.*
This is a continuous recruitment and periodic testing will be conducted. Application filing period may close at any time without prior notice.
Recruitment Process
Apply Online – Submit a detailed, thorough application. Ensure all required documents (i.e. Typing Certificate) are attached to your application.
Written Exam (Pass/Fail) – Candidates must pass the POST Entry-Level Dispatcher Selection Test Battery (PELDSTB) with a score of 50 or above. Applicants who have obtained a qualifying PELDSTB score within the last 12 months are encouraged to attach their test results to their application for consideration.
Qualifications Appraisal Interviews (100%) – Candidates who successfully pass the prior component of the examination process are invited to participate in the oral interview panel and are required to pass it with a score of 70% or above in order to successfully be assigned to an eligibility list.
SELECTION PROCESS
Chief’s Interview – The Chief of Police and Arcadia Command Staff will meet and interview candidates to determine their readiness to join the Arcadia Police Department.
Background Check – An extensive background check will be conducted to ensure that candidates meet the high standards set forth to join the Arcadia Police Department.
Psychological Examination – Candidates who successfully pass the background process are required to go through a psychological exam to be evaluated on their ability to handle stresses that accompany a career in law enforcement.
Medical Examination – Candidates who successfully pass the psychological examination undergo a medical evaluation to assess their ability to perform the essential duties of the job.
DEFINITION
Under supervision (Dispatcher I) or general supervision (Dispatcher II), to perform a variety of duties involved in the operation of the emergency services systems and various communication devices to receive, route, relay, and dispatch calls for emergency and non-emergency law enforcement, ambulance, fire, and other services.
Salary : $26 - $37
Dispatcher
Transdev -
Pasadena, CA
