Shop Supervisor

The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched in diversity.

The City of Asheville values and respects a diverse community, workforce and ideas, and is committed to promoting an equitable, fair, and just employment environment. Our organization seeks to create and provide access and opportunities to employees, residents and visitors to fulfill their potential through inclusive engagement practices.  All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status.

About our opportunity: 

The City of Asheville is seeking qualified applicants for the position of  Fleet Shop Supervisor within the Public Works Department, Fleet Management division. The purpose of this position is to perform technical, administrative, and automotive work overseeing the repair and maintenance of the fleet of motor vehicles, heavy equipment, and support equipment.  The hours are Monday - Thursday 7 am - 6 pm. 

• Manages workflow of vehicle repairs by ensuring available staffing and equipment, assessing repair needs, obtaining estimates on time, parts, tools, and equipment needs, and monitoring progress.
• Provides customer service by communicating with customers to identify concerns, providing feedback throughout the repair process, and determining the most cost-effective methods.
• Manages department bills by ensuring vendor invoice charges are accurate, entering invoices into fleet software, and paying vendors.
• Provides reports on productivity, scheduled maintenance, repeat repairs, warranty repairs, end-of-month expenses, mileage, and credit card expenses.
• Supervises employees by locating training opportunities, setting employee goals and objectives, managing employee leave, and maintaining schedules.
• Provides leadership in organizational goals and initiatives related to cultural competence.
• Maintains fuel station by establishing and adhering to fuel station procedures, monitoring proper equipment and tool maintenance, and ensuring compliance with OSHA and regulatory agency requirements.
• Coordinates with external vendors by communicating repair needs, ensuring cost-effectiveness, verifying the status of the repair and maintaining records of warranty repairs.

• Associate’s degree or equivalent from a vocational, technical, business or correspondence school in a related field with three (3) to five (5) years of automotive/emergency vehicle/heavy truck maintenance experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. 
• Preferred Licensing, Certifications, and Experience:
  • ASE Certified Master Auto Technician.
  • ASE Certified Master Medium-Heavy Truck Technician.
  • ASE Certified Light Duty Hybrid/Electric Vehicle Specialist
  • EVT Certified Level I Fire Apparatus.
  • EVT Management Certification.
  • Supervisory experience preferred.

• Applicants with equivalent experience and/or education may be considered.

• Ability to read, summarize and/or compare general workplace data and graphics, such as flow charts, maps, tables, etc.
• Ability to conduct advanced research on organizational policies and procedures, best practices and innovative techniques.
• Ability to compile data into a technical report and share with a direct supervisor or department director.
• Ability to think creatively for work practices, programs and policies.
• Ability to communicate effectively in spoken and written form.
• Ability to research program documents and narrative materials, and develop reports from information gathered.
• Ability to analyze situations to pinpoint problems and assist with solving problems or identifying sources of obstacles.
• Ability to develop and maintain effective working relationships as required by work assignments.
• Ability to work independently with limited supervision.
• Ability to analyze and interpret policy and procedural guidelines and to apply this understanding to tasks.
• Ability to bring resources together to resolve a problem or provide a solution.
• Demonstrated ability to work effectively with a racially and culturally diverse workforce and provide leadership in organizational change.

Salary : $58,213