Training and Organizational Development Manager

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

TRAINING AND ORGANIZATIONAL DEVELOPMENT MANAGER

Department: Human Resources

Pay Grade: 112

FLSA Status: Exempt

Personnel Status: Regular Full-Time

Job Summary

This position is responsible for supporting the organization in the development and administration of training and development programs and employee events. This position reports to the HR Director.

Essential Job Functions

• Performs organizational development duties (e.g. succession planning, career ladder development and conducting needs assessments).
• Organizes, develops and implements training programs (e.g. developing an annual training catalog, managing the learning management system and coordinate external training).
• Recommends and implements forward thinking innovative solutions.
• Performs various employee relations duties (e.g. employee newsletter and employee events).
• Recommends and monitors division budgets.
• Performs other related job duties as assigned.
  
  

AGENCY-WIDE COMPETENCIES

Professional Excellence

Sense of responsibility and commitment; ability to meet expectations; quality of work output; willingness to admit and correct mistakes.

Communication

Ability to express oneself clearly, credibly, and respectfully in an appropriate tone; quality of judgment exercised in what information should be communicated; ability to adjust to different communication styles.

Teamwork

Commitment to team activities; placing value of team success over personal recognition; altruism; impact on team success; willingness to fulfill a variety of roles.

Engagement

Initiative exercised in solving problems; willingness to take on new responsibilities; acting on opportunities and presenting ideas; modeling a positive attitude and resilience; volunteering for group work; praising work of the City and coworkers; demonstrating pride in public service.

Public Service

Views citizens as a priority; demonstrates ethical, trustworthy behavior, stands as an example of servant leadership; maintains trust of the Auburn citizens.

Qualifications

Education and Experience:

Bachelor’s degree or equivalent; three (3) to five (5) years’ experience; or an equivalent combination of education and experience.

Special Qualifications

• Possession of or ability to readily obtain a valid driver’s license for the type of vehicle or equipment operated.
  
  

Knowledge, Skills, And Abilities

• Knowledge of instructional design theory and implementation.
• Knowledge of learning management systems and web delivery tools.
• Knowledge of traditional and modern job training methods, tools, techniques and industry best practices and standards.
• Knowledge of local, state, and federal regulatory requirements related to areas of functional responsibility and HR.
• Knowledge of principles and methods of curriculum design, adult education, training delivery and measurement of results.
• Knowledge of City of Auburn personnel policies, employee handbook, and department policies and procedures.
• Knowledge of event planning.
• Knowledge of local government operations, policies and plans, and modern office practices and procedures.
• Knowledge of Microsoft Word, Excel, PowerPoint, and other similar programs.
• Skill in using computers for data entry, word processing, and/or accounting purposes.
• Skill in the use of small office equipment, including calculators, copy machines or multi-line telephone systems.
• Skill in effective communication, both orally and in writing.
• Ability to conduct cost-benefit analyses and calculate training ROI.
• Ability to present information to a variety of audiences, public speaking.
• Ability to translate complex problems and concepts in training.
• Ability to consult and conduct needs assessment evaluations with senior management to identify and define development needs of the organization.
• Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiation, conflict resolution, consulting and advising as well as prepare clear, comprehensive written and oral reports and materials.
• Ability to manage and monitor budgets.
• Ability to meet and deal with employees and the public in an effective and courteous manner.
• Ability to get along with others, and work effectively with the public and co-workers.
• Ability to deal with confidential and sensitive matters.
• Ability to use computers for data entry, word processing, and/or accounting purposes.
• Ability to work independently, work well with others, and manage time effectively.
  
  

PHYSICAL DEMANDS

The work is sedentary work, which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Work is typically performed while intermittently sitting, standing, or stooping. The employee will use tools or equipment requiring a high degree of dexterity and will distinguish between shades of color.

WORK ENVIRONMENT

The work is typically performed in an office environment.