Citizen Information Clerk (Bilingual)

The City of Bryan is currently seeking a Bilingual Citizen Information Clerk. This position provides first-line response and main front desk receptionist services for the City of Bryan Municipal Building.

Hiring Pay Rate
$16.00-$18.00/hour (depending on qualifications)

Responsibilities

• Answers all incoming calls to the City’s main phone number and refers on as needed.
• Greets and provides information to people visiting the Municipal Office Building.
• Sorts and re-directs mail and packages.
• Serves as Relief Vital Statistics Technician, receiving, recording, and issuing birth and death certificates, amendments to birth and death certificates, name changes, and court ordered adoptions.
• Assists the Vital Statistics Technician with the maintenance and issuance of records.
• Assists with various assignments assigned by the City Secretary, Deputy City Secretary, and Neighborhood and Youth Outreach Coordinator.
• Performs duties related to Council meetings (both pre and post).
• Assists with Spanish translations with callers, visitors and some written material.
• Reports to work consistently and punctually.
• Performs related duties as required.

Minimum Qualifications

• High School Diploma/GED plus at least 1 year of work experience performing administrative, clerical, call center, retail, or similar office support responsibilities.
• Must possess fluent verbal and written bilingual skills (English/Spanish).
• Must be able to handle a high degree of public interaction.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $16 - $18