What are the responsibilities and job description for the Code Enforcement Officer position at City of Buena Park?
KEEP OUR COMMUNITY SAFE AND ATTRACTIVE
Help keep our community safe and attractive for our residents, businesses, and tourists by joining the Neighborhood Improvement/Code Enforcement Division of the Community Development Department. The City of Buena Park offers a dynamic and varied work environment which includes residential, commercial, and industrial land uses. If you are outgoing, flexible and have the ability to build relationships and trust while enforcing rules and regulations then APPLY TODAY!
The ideal candidate for this position is experienced in interpreting and enforcing codes related to safety, zoning, and housing. Applicants must be willing and able to engage the public one on one and in groups and tactfully handle difficult situations.
The ideal candidate for this position is experienced in interpreting and enforcing codes related to safety, zoning, and housing. Applicants must be willing and able to engage the public one on one and in groups and tactfully handle difficult situations.
THE POSITION
Under general supervision, responds to public complaints and conducts field inspections to investigate reported code violations; researches city policies and requirements; completes reports and submits correspondence to enforce safety, zoning, and housing codes and ordinances; and does related work as required.
DISTINGUISHING CHARACTERISTICS
The Code Enforcement Officer is the journey-level classification in the class series. The position routinely investigates a variety of different types of suspected code violations involving commercial and residential properties and independently prepares reports and tracks case files.
ESSENTIAL FUNCTIONS
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class.
1. Investigates complaints of non-conforming or illegal property uses, signs, inoperable vehicles, unsightly property maintenance, housing violations, fire hazards or obstructions.
2. Conducts property maintenance, zoning, and health and safety inspections for conformity with city policies and requirements.
3. Investigates complaints and records observations; completes complaint forms and investigation reports; researches city codes and ordinances and cites applicable sections.
4. Contacts or attempts to contact residents, owners, business representatives or others to explain the nature of violations and encourage compliance with city codes and municipal ordinances.
5. Responds to and investigates complaints from citizens, property owners, community representatives, and governmental agencies regarding possible violations of city codes, policies, and ordinances such as zoning, housing, safety, and property maintenance violations.
6. Prepares original and routine violation letters; posts notices signifying violations or unsafe conditions as required; re-inspects properties and facilities to verify compliance; prepares acknowledgement letters for corrective actions.
7. Completes correspondence and updates records.
8. May present testimony and findings at administrative and/or court hearings.
QUALIFICATIONS GUIDELINES
Knowledge of:
City housing, zoning, property maintenance, and health and safety codes; code enforcement and public relations practices; basic principles of investigation and research related to the enforcement of the municipal code; basic understanding of building, electrical, plumbing, and mechanical codes and standards; effective customer service techniques.
Ability to:
Demonstrate proactive enforcement in researching and applying sections of city codes to matters involving public complaints and potential code violations; conduct field inspections and prepare citations and related reports given recognized violations; interpret and explain city requirements and policies with tact and diplomacy; communicate effectively, both orally and in writing; establish and maintain effective working relationships with staff, management, homeowners, business owners, tenants, residents, and public and private representatives; operate computer equipment and use word processing software programs; maintain complete and accurate work files; identify reasons why customers challenge code enforcement practices; tactfully deal with difficult people and situations; identify warning signs of escalating, threatening, or violent behavior.
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, the employee is frequently required to sit, stand and walk, as well as bend, stoop, and squat to inspect different property sites. The employee is required to talk and hear. The employee is required to use hands to finger, handle, feel or operate computer hardware and standard office equipment; reach with hands and arms above and below shoulder level. The employee occasionally lifts and carries records and documents weighing at least 20 pounds.
Specific vision abilities required by this class include close vision and the ability to adjust focus.
Mental Demands
While performing the duties of this class, the employee is regularly required to use oral and written communication skills; read and interpret data; thoroughly analyze and solve problems; exercise sound judgment in the absence of specific guidelines; use math and mathematical reasoning; establish priorities and work on multiple assignments and projects concurrently; meet intense and changing deadlines given interruptions; interact appropriately with staff, management, city officials, contractors, residents and business owners, tenants, and public and private representatives, in the course of work, including situations involving interpersonal conflicts involving code enforcement matters.
WORK ENVIRONMENT
The employee frequently works in office conditions where the noise level is usually moderate, at or below 85 decibels. The employee occasionally attends meetings, conventions, city events, and other functions on behalf of the city, including evening and weekend hours. The employee works outdoors and is subject to heat and variable weather conditions. During property inspections, the employee may be exposed to contaminated areas with mold, mildew, roaches, rodents, animal feces, and noxious odors.
High School graduation or G.E.D. equivalent AND two years of code enforcement experience involving the interpretation of zoning, housing, construction, and/or health and safety codes and ordinances is required.
Bilingual Korean or Spanish is desirable. Certified Code Enforcement Officer (CCEO) is a plus.
Bilingual Korean or Spanish is desirable. Certified Code Enforcement Officer (CCEO) is a plus.
Valid Class C California driver license, acceptable driving record, and evidence of insurance are required.
Possession of Penal Code 832 certificate is required within one year of assignment to this classification.
Must be able to work rotating work shifts, including nights, holidays, and weekends, and work overtime as needed.
EXAM WEIGHT: ORAL INTERVIEW 100%
Oral Interviews Scheduled for week of (Subject to Change): September 13, 2021
Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at www.buenapark.com/hr as soon as possible. Applications may be accompanied by a resume describing experience, education and training in relation to the requirements of the position, however resumes will not be accepted in lieu of a City employment application.
All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include, but is not limited to oral interview and/or written exams and oral presentations. Successful candidates will be placed on the employment eligible list from which hires may be made. The list is valid for up to one year, unless exhausted sooner.
The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability.
The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment.
Salary : $62,005 - $78,582