Benefits Generalist

Starting Pay: $69,468 - $75,598/Annually

$2,671.85 - $2,907.62/Biweekly

the link below for Benefits Information:

https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:34d21d2d-dac4-4e7e-ba13-bcf745571b8f

I. Purpose of Job

Assists the Benefits Division with the administration and processing of group insurance benefits and wellness program activities ensuring compliance with all government requirements and regulations as well as City policies. Assists in the administration of leave in accordance with FMLA, state requirements, and City policies.

II. Essential Job Duties

A. Benefits and leave administration

• Answers questions regarding claims, benefits, COBRA rights, and benefits related issues from employees, department heads, retirees, providers, and carriers.
• Assist with annual open enrollment period for all eligible employee benefit coverage under Section 125 plan; processes changes with Finance and Accounting Department and with insurance carriers.
• Enrolls all insurance benefits.
• Prepares self-administered insurance reports through software for monthly payment: basic life/AD&D, supplemental life and long-term disability, near-site clinic, and flexible spending accounts.
• On occasion, assists with confidential Family and Medical Leave Act for employees of the City providing required FMLA notices and tracking leave.
• On occasion, assists with the City’s retirement plans including pension plan, 401(a) and 457 plans, Tennessee Consolidated Retirement System (TCRS), which includes enrollment, processing of related documents, and attending pension committee meetings.

B. Filing and processing

• Responsible for the protection, administration, tracking, scanning and storing of confidential medical information. Confidential medical information includes employee insurance files, billing, FMLA, doctor’s notes/releases, return to work restrictions.
• Instructs employees as to proper ways to complete claim forms or changes to medical or dental enrollment forms and informs the Finance Department of deduction changes from employee payroll checks.

C. Wellness program

• Works with Wellness Team members who represent each department to implement wellness related programs and events. Conducts periodic employee wellness program interest survey.
• Assists with all aspects of wellness program, including flu shot vaccinations, fitness center, health screenings, annual health fair, and other events.
• Aggressively pursues innovative ideas for wellness program; develops and assists with all aspects of wellness program, including flu shot vaccinations, fitness center, health screenings, annual health fair, and other events.

III. Other Job Duties

Performs other job duties as assigned, including:

• Perform related duties and responsibilities to assist other employees in the department as required.
• Assists Benefits Analyst as needed.

IV. Primary Job Challenges

Primary challenges of this position include having a strong understanding of insurance and FMLA administration and processes.

V. Equipment Operated

Computer and other office equipment such as printers and fax machines

VI. Key Competencies Required

• Job Content Knowledge: Has thorough knowledge of the policies, procedures, and activities of the City and insurance and bookkeeping practices as they pertain to the performance of the duties of Benefits Analyst. Is capable of working with insurance claim forms, bills, invoices, and various types of reports. Has comprehensive knowledge of the terminology, principles, and methods utilized within the department. Is knowledgeable and proficient with computers.

• Language Skills: Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, customers, and the general public.
• Mathematical Skills: Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Compute rate, ratio, and percent and to draw and interpret bar graphs.
• Reasoning Ability: Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. In decision making, some choices are known while others may need to be identified. Some reliance on precedent. Interpret a variety of complex instructions furnished in written, oral, diagram, or schedule form.
• Teamwork: Develops constructive and cooperative working relationships with others. Encourages others to express their ideas and opinions. Provides input into identifying and solving problems. Anticipates needs of others for information about job tasks and work environment and provides it to them in a timely manner. Willingly assists others with job tasks when appropriate.

VII. Physical Demands and Work Environment

Physical Demands: Performance of the essential duties of this job requires the incumbent to:

• Must be able to remain in a stationary position 50% of the time.
• Frequently move about inside the office/building to access file cabinets, office machinery, the public, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer, printer, and telephone.
• Regularly positions self to maintain office area and items needed to complete daily tasks.
• Regularly communicates information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Occasionally moves/transports up to 25 pounds.

Work Environment: Performance of the essential duties of this job requires:

• Occasional exposure to outdoor weather conditions
• The work environment is moderately noisy (examples: business office with computers and printers, light traffic).