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Customer Service Representative

City of Glendale AZ
Glendale, AZ Full Time
POSTED ON 8/5/2025 CLOSED ON 8/15/2025

What are the responsibilities and job description for the Customer Service Representative position at City of Glendale AZ?

The City Of Glendale’s Generous Benefits Package Includes

Leave Accruals

  • Vacation: 17 days annually, up to 24 days annually based on years of service
  • Holidays: 11 paid holidays per year
  • Sick Leave: 14 days per year

Retirement- Arizona State Retirement System

  • Mandatory employee contributions of 12.27% are matched by the City.

Medical

  • Three options administered by Blue Cross Blue Shield Arizona. The city contributes $2,000 annually to Health Savings Account when high deductible health plan is selected.
  • Healthcare Cost Reduction incentives up to $360/year are available to participating employees.
  • Comprehensive Employee Wellness Program.

Dental

  • Two options administered by Delta Dental

Vision

  • Administered by United Healthcare

Life

  • City paid life insurance equal to annual salary rounded to nearest thousand.

Provides customer service assistance to all utility billing and sales tax customers in a high volume phone and walk-in environment. Ensures business are in compliance with business license and sales tax requirements.

Salary : $360 - $2,000

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