What are the responsibilities and job description for the Utility Billing Specialist position at City of Grants Pass?
Are you a rock star at customer service? Then, check out this opening for a Utility Billing Specialist (Finance Customer Service).
This position will be at the front counter, as a primary point of contact for customers in person, through email, and via phone. The ideal candidate will possess excellent communication skills with an attention to detail.
Duties for this position also include:
Second language incentive of $50 per month is available for passing a proficiency exam in Spanish.
This position is eligible for an incentive of $75 per month for an Associate's Degree and $150 per month for a Bachelor's Degree available upon verification. (Degree incentives are not cumulative.)
Typical work hours will be Monday through Friday 8:15 a.m. to 5:15 p.m. This position will work in the office.
Questions regarding this recruitment can be directed to: humanresources@grantspassoregon.gov or 541-450-6050.
The City of Grants Pass is a High Performance Organization that has a well-defined Mission, Vision and Values which provides the framework for our organizational culture. We believe that the best solutions come from empowered teams with the knowledge and shared vision of the community's goals. We promote a legacy of excellence through a culture of trust, collaboration, and encouragement of personal growth and the celebration of our achievements. We seek to attract adaptable, creative and motivated individuals who share our community pride and dedication to exceptional public service.
If you are an individual who appreciates a working team environment, which focuses on trust, crucial communications, commitment, accountability and results, then the City of Grants Pass may be a great place for you!A High School Diploma or GED, and two years of customer service and/or accounting experience are required; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed in the job description.
Attach your resume and cover letter to your on-line application.
Application materials must be submitted by the closing date in order to be considered for this position.
Required materials to be turned in for this recruitment are:
1. City Application
2. Supplemental Questionnaire
3. Resume
4. Cover Letter
5. Typing Test (Minimum requirement is 30 words per minute net corrected.) Typing tests can be submitted by the applicant from an on-line source or from a Worksource Oregon Employment Office.
*Upon final selection, candidates may be required to perform a typing test as part of the interview/testing process.The ranking and selection of applicants to proceed in the process includes: experience, responses to supplemental questionnaire, and meeting minimum qualifications of the position. The initial selection process for this position includes the following steps: application review and oral interview. The final selection process following interview includes the following steps: tentative offer, criminal history check, background/reference check, drug screening and final offer of employment.
All candidates will be notified of the status of their application after the closing date.
Reasonable accommodations may be made upon request prior to the application deadline to enable individuals with disabilities to participate in the job application process.
Per Oregon Revised Statutes 408.225 and 408.230, the City of Grants Pass grants preference in hiring and promotion of veterans and disabled veterans as defined by state law. If you are eligible and wish to claim Veterans' preference points, please indicate so on your application. Please note that you need to submit documentation of your eligibility at the time of your application.
Directly related work experience and qualifications will be evaluated alongside others who perform work of comparable character as required by Pay Equity Law.
It is the policy of the City of Grants Pass that no person shall be discriminated against based on race and characteristics traditionally associated with race to include hair styles, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or current employment status.
The City values diversity and encourages everyone who is interested in employment with the City to apply.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Police Officer applicants must show proof of citizenship with 18 months of hire.
This position will be at the front counter, as a primary point of contact for customers in person, through email, and via phone. The ideal candidate will possess excellent communication skills with an attention to detail.
Duties for this position also include:
- Cashiering
- Balancing cash drawer/payments
- Data entry
- New account set up
- Processing Mail
- Receipting and posting payments
Second language incentive of $50 per month is available for passing a proficiency exam in Spanish.
This position is eligible for an incentive of $75 per month for an Associate's Degree and $150 per month for a Bachelor's Degree available upon verification. (Degree incentives are not cumulative.)
Typical work hours will be Monday through Friday 8:15 a.m. to 5:15 p.m. This position will work in the office.
Questions regarding this recruitment can be directed to: humanresources@grantspassoregon.gov or 541-450-6050.
The City of Grants Pass is a High Performance Organization that has a well-defined Mission, Vision and Values which provides the framework for our organizational culture. We believe that the best solutions come from empowered teams with the knowledge and shared vision of the community's goals. We promote a legacy of excellence through a culture of trust, collaboration, and encouragement of personal growth and the celebration of our achievements. We seek to attract adaptable, creative and motivated individuals who share our community pride and dedication to exceptional public service.
If you are an individual who appreciates a working team environment, which focuses on trust, crucial communications, commitment, accountability and results, then the City of Grants Pass may be a great place for you!A High School Diploma or GED, and two years of customer service and/or accounting experience are required; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed in the job description.
Attach your resume and cover letter to your on-line application.
Application materials must be submitted by the closing date in order to be considered for this position.
Required materials to be turned in for this recruitment are:
1. City Application
2. Supplemental Questionnaire
3. Resume
4. Cover Letter
5. Typing Test (Minimum requirement is 30 words per minute net corrected.) Typing tests can be submitted by the applicant from an on-line source or from a Worksource Oregon Employment Office.
*Upon final selection, candidates may be required to perform a typing test as part of the interview/testing process.The ranking and selection of applicants to proceed in the process includes: experience, responses to supplemental questionnaire, and meeting minimum qualifications of the position. The initial selection process for this position includes the following steps: application review and oral interview. The final selection process following interview includes the following steps: tentative offer, criminal history check, background/reference check, drug screening and final offer of employment.
All candidates will be notified of the status of their application after the closing date.
Reasonable accommodations may be made upon request prior to the application deadline to enable individuals with disabilities to participate in the job application process.
Per Oregon Revised Statutes 408.225 and 408.230, the City of Grants Pass grants preference in hiring and promotion of veterans and disabled veterans as defined by state law. If you are eligible and wish to claim Veterans' preference points, please indicate so on your application. Please note that you need to submit documentation of your eligibility at the time of your application.
Directly related work experience and qualifications will be evaluated alongside others who perform work of comparable character as required by Pay Equity Law.
It is the policy of the City of Grants Pass that no person shall be discriminated against based on race and characteristics traditionally associated with race to include hair styles, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or current employment status.
The City values diversity and encourages everyone who is interested in employment with the City to apply.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Police Officer applicants must show proof of citizenship with 18 months of hire.
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