Recreation Supervisor (North Recreation Campus)

Job Summary

This position supervises the operation of the city’s Sports Complex, as well as plans and implements year-round tournaments, events, and programming, while reporting to a Recreation Manager. This position also performs professional and supervisory duties such as planning and implementing programs, training and managing part-time staff, working with user groups, and providing customer service to the public.

Examples of Duties

• Supervises the day-to-day operation of the Sports Complex, an outdoor athletic facility which includes outdoor baseball, softball, multipurpose fields, admissions, parking, staff and field scheduling, payroll and inventory control
• Assist with working with the Convention & Visitors Bureau and other agencies to market the facility as a destination and recruit events, while monitoring customer satisfaction of the complex
• Balances transactions and contractual revenues
• Maintains relationships with outside vendors
• Serves as the initial point of contact for the sports complex
• Works alongside the Recreation Manager to oversee the rental of the complex and communicates the specific details with maintenance staff
• Coordinates with various sports leagues to plan and schedule practices, games, clinics, camps and tournaments
• Assist the public with inquiries, reservations and departmental information
• Supervise programs, events, activities and tournaments
• Assists with the promotion of programs, events and tournaments through publications, presentations, and other marketing material
• Supervise overall facility operations, including opening/closing, and coordinating use of the facility
• Investigate accidents and incidents, report damages and losses
• Weekly and monthly reports/inspections and entering service request
• Prepare and maintain reservations/attendance records and reports, employee timesheets, accident/incident reports, and other documentation
• Assist with budget preparation for the facility; collect fees and payments daily
• Recruit, hire, train, supervise, and evaluate part-time staff
• Assist manager with collaboration of other employees, departments, and outside organizations to implement a variety of facility use
• Perform other duties as assigned

Minimum Qualifications

Education and Experience:

• Graduation from an accredited college or university with a bachelor's degree in recreation administration or a closely related field; AND
• Three to five years of related professional experience in a recreational setting.
• Experience marketing and promoting facilities to attract visitors and/ tournament play
• Experience operating a multipurpose sports facility or similar facility that draws visitors from across the state and beyond for organized sporting events
• Background in facility management
Certified Parks & Recreation Professional preferred

• Principles, practices, and techniques of a municipal sports complex including recruitment and execution of amateur baseball, softball, soccer, lacrosse and special events
• Athletic facility and field maintenance standards
• Current industry standards and best practices
• Policies and regulations affecting the operation of a sports complex
• First aid, CPR, and AED techniques
• Fiscal procedures and practices

• Using athletic tools and equipment
• Facility management techniques
• Preparing clear and accurate reports
• Establishing policies and procedures
• Using office equipment, including computers and related software
• Effectively communicating and motivating others
• Time management and organization
• Interpersonal relationships
• Establishing cooperative and productive working relationships
• Analyzing problems and identifying solutions

• Plan, organize, supervise and evaluate facility operations and use
• Train, supervise and evaluate part-time employees
• Effectively use technology within the workplace
• Communicate effectively verbally and in writing
• Follow verbal and written instructions
• Communicate tactfully and courteously with the public
• Perform work requiring good physical and mental condition
• Ability to create an inclusive and inviting environment
• Ability to perform light maintenance
• Establish and maintain effective working relationships with coworkers, outside organizations, and the public

Special Requirements

• Must currently possess a valid driver's license (Note: A valid driver's license is a current driver's license that is not revoked, suspended, or subject to limited restoration or conditional operation privileges).
• Must possess (or obtain within 90 days of hire) and maintain valid Red Cross First Aid, AED, and CPR certifications;
• Requires working a varied schedule to include nights and weekends, and some holidays.

Equal Opportunity / Affirmative Action Employer