Control Center Operator

Salary : $32,933.00 - $59,279.00 Annually

Location : 1928 W. Pembroke Ave. Hampton, VA

Job Type : Full-Time Permanent

Job Number : 07196

Department : City Sheriff - Jail

Opening Date : 03 / 15 / 2024

Function

• Demonstrates positive attitude and progressive actions through the display of professionalism, courtesy and appropriate tact and discretion in all interactions with other employees and with the public
• Control all electronic doors, gates, locks, etc.
• Acts as a security checkpoint for persons wanting access to different sections within the facility
• Prevents access of unauthorized persons inside the premises
• Ensure all doors, locks, keys and equipment are operational
• Communicates with deputies, supervisors, employees
• Control inmate movement throughout the facility
• Control the distribution of keys, ensuring the chit system is utilized
• Remain on post until properly relieved-never leave the post unattended
• Ensure the Control Center door is secured at all times, utilizing the window for documents
• Annotate all entries of releases, transports, meals, committals, arrivals, departures, etc. in the log
• Log all emergency telephone messages and report them to the supervisor
• Distribute paperwork to appropriate personnel and units
• Properly and efficiently checks all personnel and vehicles for identity prior to entry
• Supervises inmate activities
• Maintains log of daily inmate activities
• Ensures that inmates are fed
• Responsible for observing the physical and mental condition of all inmates and documenting on the appropriate logs
• Responsible to report any behaviors (mental or physical) that may indicate a suicidal attempt to the supervisory staff and medical and / or mental health personnel
• Consults with medical personnel regarding the inmate's health to verify an inmate's illness and identify any necessary precautions
• Conduct security checks of all doors and windows for proper functioning
• Monitor cameras, audio alarms, door alarms, fire alarms, etc. and take appropriate action in the event of an incident
• Monitors inmate movement and activities
• Inventories and issues facility keys, vehicle keys, radios, equipment, etc.
• Adheres to all policies, procedures, guidelines, and all directives of the office
• Dependable and meets acceptable attendance requirements at all times
• Protects confidential information by preventing unauthorized released, both verbally and in writing
• Follows all Federal, State, and Local laws
• Performs any other task as required

Examples of Work

Decision Making-Evaluates and responds quickly to situations in a firm and tactful manner. Diffuses emotional situations and offers solutions.

Time Management- Plans and organizes daily work routine. Estimates expected time of

Communication-Ability to communicate ideas effectively, including the preparation of reports and logs. Ability to listen and understand directions, information, and ideas presented verbally and in writing. Ability to handle a variety of customer service issues with tact and diplomacy in a confidential manner.

Qualifications

EDUCATION AND EXPERIENCE

Any combination of education and experience is equivalent to graduation from high school. Must obtain Dispatch certification or jail officer certification through the Virginia Department of Criminal Justice Service (VDCJS) prior to hire

Features

ENVIRONMENTAL HAZARDS

The job may risk exposure to extreme heat and / or cold, wet or humid conditions, noise, fumes, odors, moving machinery, electrical shock, traffic, and toxic or caustic chemicals. Risk of exposure to bio-hazard communicable diseases and bodily fluids

PHYSICAL AND DEXTERITY REQUIREMENTS

Must have the capability to hear, speak and see to communicate with the general public. Must have the strength and ability to apprehend, subdue and restrain criminal offenders. Physical exertion may be required to climb stairs and over walls, run, bend, twist, reach, crawl through tight spaces, kneel in confined areas; sit for prolonged periods of time; move / push / pull, or lift heavy objects exceeding 50 lbs.; Subject to 24-hour call back for emergencies. Requires annual physical and physical agility test; May require the operation of a firearm and standard office equipment. All staff members are required to utilize their Personal Protective Equipment (PPE) on the job. All staff members are required to utilize their Personal Protective Equipment (PPE) on the job. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.

PERFORMANCE STANDARD

All Employees are expected to follow all Federal, State and local laws; effectively work together to meet the needs of the community and the organization through work behaviors demonstrating the expectations of the Hampton Sheriff's Office. Employees are also expected to lead by example and demonstrate the highest level of ethics.

ADDITIONAL REQUIREMENTS

to complete the required Authorization for Release of Information form.

to complete the required Agility Test form.

Benefits Overview

The following plans are available the first of the month following one full calendar month of employment :

The vision plan is offered through EyeMed Vision Care. For more information, see the

Maternity Leave

The ten paid holidays each year include :

Tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the

Savings bonds are available to the City's workforce.

Salary : $32,933 - $59,279