What are the responsibilities and job description for the Marina Operator (Oak Hollow Park) position at City of High Point?
The Marina Operator will conduct daily operations, provide customer service, and enforce security of lake related activities at the Oak Hollow Park marina and campground facility. Work is performed under regular supervision of the Oak Hollow Park Supervisor. Work schedule may include nights, weekends and holidays.
- Greets public and provides excellent customer service for patrons over the phone, in person, and in writing;
- Plans and implements programs/events;
- Uses the recreation software program to register users for programs, reserve park shelters, collect fees, assist with campground reservations and perform basic transactions related to merchandise and concessions sales; includes end of the day closing process;
- Supervises the rental of city boats, boat launchings, and bank fishing;
- Maintains records and completes related reports on park and marina attendance and revenue;
- Patrols lake and monitors activities; responds to emergencies and provides assistance as needed in coordination with Park Rangers and other emergency personnel;
- Enforces lake, park, and campground rules and regulations; communicates game law violations to conservation enforcement officers;
- Educates the public on land and lake conservation;
- Maintains facilities in a clean and orderly fashion, including boats, dock area, launch area, marina building, restrooms, and grounds;
- Performs safety checks of patrol boat, fishing boats, kayaks/SUP’s, canoes, rental boats, life rings, life jackets, playground, and fire extinguishers;
- Opens and closes park gates and the marina facility (often a solo task);
- Supervises employees in the absence of the Park Supervisor;
- Ensures that all work is performed in accordance with OSHA and City Safety Standards and Policies.
- High School Diploma or GED equivalent
- 4-year degree in Parks & Recreation (or related field) from an accredited university
- Valid North Carolina Driver’s License
Physical Requirements
Hearing/Speaking - Expressing and/or receiving information by means of spoken word are both necessary to converse with internal and external customers including co-workers, citizens, and necessary to operate equipment safely and enforce safety regulations. Visual Abilities – the ability to perceive via eyesight is required for this position:
- Acuity, far – clarity of vision at 20 feet or more. Must be able to see people at a distance in order to monitor their activity and ensure their safety around the marina, lake, and surrounding park area. Both eyes 20/25 – R 20/30 – L 20/30 corrected
- Acuity, near – clarity of vision at 20 inches or less. Must be able to see resale items, cash register, permits, and other work items close at hand, such as numerous documents that are inspected (licenses) or prepared on the job. Both eyes 20/25 corrected
- Depth perception – Three-dimensional vision and the ability to judge distance and space relationships so as to see objects where and as they actually are. Must be able to judge distances when patrolling the lake and park for safety purposes.
Depth perception – 4 - Field of Vision – the area that can be seen up and down or to the right or left while eyes are focused on one point. Must be able to see a wide span of area to cover grounds and observe people and their activities in order to enforce rules and regulations.
- Accommodation – Must be able to adjust the eye lens to glance quickly. This item is especially important when doing near-point work at varying distances from eye. Must be able to adjust eye lens to focus readily when glancing from near work (equipment operation, documents near at hand, etc.) to distance work (people walking around facility) to monitor activities and ensure safety at all areas.
Physical Strength – degree of physical demands typically associated with this position include:
- Medium to Heavy Work
- Exerting up to 50 pounds of force frequently in preparing sailboats and other watercraft for rent; and/or
- A negligible amount of force constantly to handle or move materials related to the position.
- Work requires walking, standing, lifting, stretching, pushing, pulling, reaching, climbing, squatting, bending, and stooping, although worker does sit on occasions.
- Type of Physical Demands
- Reaching - Extending the hand(s) or arm(s) in any direction.
- Handling - Seizing, holding, grasping, turning, or otherwise working with hand(s).
- Fingering - Picking, pinching or otherwise working with fingers primarily rather than the entire hand or arm.
Mental Activity/Requirements
Reasoning
- Ability to apply principles of logical thinking to work tasks and practical situations and requests made by supervisor or members of the general public; to comprehend and respond to a variety of situations in an expedient manner. Good judgement is important because often the individual will be working in the absence of a supervisor.
Mathematics Ability
- Using arithmetic and/or Statistics: Ability to use arithmetic to add charges on concession sales, price merchandise, calculate tax percentages, count money and make change, figure daily revenue collections, and make various reports.
Language Ability
- The ability to speak, read and write the English Language are required for this position.
Environmental Conditions
Physical Surroundings
- The Marina Operator is subject to Outside Environmental Conditions: Exposed to the various weather conditions and temperatures. Combining the type of work performed with the various weather conditions, the worker should be one who can work outside in a hot or cold environment. The position is best suited for someone who doesn’t mind getting dirty, sweaty, and likes working in and around water.
Hazards
- The Marina Operator will be exposed to trash, garbage, lake water, cleaning solutions and various debris. Employee will be required to wear the proper PPE while working with chemicals. Work is subject to final standards of OSHA on bloodborne pathogens.
Machinery/Tools/Work Aids/Other Equipment
- Items which may be representative, but not all inclusive, of those commonly associated with this type of work: Concession items and merchandise, computer, packaged products, cash register, calculator, mop, broom, drink dispensers, First Aid supplies, telephone, 2-way radio, receipt books, hoses, scrub brushes, whistles, office supplies, basic hand tools, towing, patrol boat, outboard motor boat, golf cart, utility vehicle, fire extinguisher and Personnel Resolution.
Disclaimer
This job description may not be all-inclusive, as jobs evolve over time to meet the ever-changing needs of the City of High Point’s workforce. This job description is not intended to and does not create a contract or offer of employment to any individual. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the City of High Point. Candidates selected for employment must pass a background screening as well as a pre-employment physical to ensure medical clearance to perform the essential functions of the job prior to receiving a full offer of employment.
The City of High Point is an at-will employer and employees may be terminated or may terminate their employment at any time with or without reason for any reason not prohibited by law.
Salary : $38,646
