Health Information Representative

Health Information Representative

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate:

Schedule: Monday – Friday, 7:30 AM – 4:00 PM

Location: Zion, IL. This is not a remote position.

Position Summary:
We are seeking a detail-oriented and collaborative Health Information Representative to support the daily operations of the Health Information Management (HIM) department. This role ensures the accessibility, accuracy, and integrity of medical records, with responsibilities including Release of Information, Scanning/Outside Imaging, and Record Analysis.

Key Responsibilities:

• Process and manage requests for the Release of Information in compliance with HIPAA and other regulatory standards.

• Scan and index outside imaging and documentation into the electronic medical record (EMR).

• Analyze medical records for completeness, accuracy, legibility, authentication, and compliance with federal, state, and TJC standards.

• Collaborate effectively with physicians, clinical departments, and ancillary staff to support documentation integrity.

• Maintain confidentiality and security of patient health information at all times.

Qualifications:

• Associate degree in Health Information Management preferred.

• Active membership in AHIMA or equivalent professional organization preferred.

• Minimum of 2–3 years of experience in a medical records department, with exposure to various HIM functions.

• Strong knowledge of HIPAA, federal and state regulations, and TJC standards related to medical records.

• Proficient in MS Office (especially Excel), OnBase, and Sunrise Clinical Manager (SCM) or similar EMR systems.

• Excellent organizational skills, attention to detail, and critical thinking abilities.

City of Hope is an equal opportunity employer.

To learn more about our comprehensive benefits, click here: Benefits Information

City of Hope employees pay is based on the following criteria:  work experience, qualifications, and work location.