What are the responsibilities and job description for the Public Services Assistant II position at City of Janesville?
Objective & Relationships
Hedberg Public Library is seeking a
Public Services Assistant II
We are looking for a library lover who is passionate about customer service and has an eye for detail and organization to join our Access Services team at Hedberg Public Library.
As an essential part of the team, our Public Services Assistants (PSA2s) serve as a front-line representative of the library and work with librarians to meet patron’s needs. PSA’s are expected to:
- Help patrons discover library services and resources.
- Provide readers’ advisory assistance.
- Maintain order in and around the library to create a safe and welcoming atmosphere.
- Make sound judgments to ensure patrons follow the objectives, policies, and procedures established by the Library Director and Library Board.
- Find solutions to patron information requests.
- Assist patrons with their library accounts and resolve issues as needed.
Click here to view the full job description and learn more about Hedberg Public Library’s Public Services Assistant II opportunity.
Essential Duties
- A high school diploma or equivalent is required.
- Minimum of one (1) year of library experience or (2) years of experience with customer service.
Minimum Position Requirements/Qualifications
- A high school diploma or equivalent is required.
- Minimum of one (1) year of library experience or (2) years of experience with customer service.
Supplemental Information
This position is 20 hours per week and follows a rotating schedule that includes working one evening each week and one weekend each month.
The starting hourly rate for this non-exempt position is $19.85 and is eligible for annual economic adjustments and performance-based adjustments, as approved by the City Council. This position also offers paid vacation, 7.5 paid holidays per year, and floating holiday.
Apply here: CoJ’s Jobs Website
Applications, resumes, and cover letters will be accepted for the Public Services Assistant II opportunity until Sunday, August 18, 2024
The City of Janesville is an Equal Employment Opportunity Employer.
Salary : $20