What are the responsibilities and job description for the Administrative Secretary - Museum position at City of Ketchikan, Alaska?
CITY OF KETCHIKAN
SPECIFICS
February 16, 2024
TITLE: ADMINISTRATIVE SECRETARY
DEPARTMENT: Museum DIVISION: Collections/Programs
STATUS: Regular
Part-Time
HOURS/DAYS: 30-Hours per week
Work schedule negotiable
GRADE / STEP: 844 / E-G DUTIES: See attached job description
HOURLY: $23.40 - $24.13/Hr.
DOQ
UNION STATUS: NO
SPECIAL REQUIREMENTS:
Three years of increasingly responsible clerical, office administrative, or secretarial
experience; experience in a municipal government setting is desired.
ADVERTISING REQUIREMENTS
Position open until filled
WHERE: Local Only Statewide Pacific NW National
PUBLICATIONS: Ketchikan Daily News; Job Service; City Website
APPLICANT PROCESSING INSTRUCTIONS
FOR APPLICATION AND COMPLETE JOB DESCRIPTION CONTACT:
HUMAN RESOURCES AT (907) 228-5631 OR ON-LINE AT
http://www.ktn-ak.us/jobs
CITY OF KETCHIKAN IS AN EQUAL OPPORTUNITY EMPLOYER
CITY OF KETCHIKAN
ADMINISTRATIVE SECRETARY – MUSEUM
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the
class. Specifications are not intended to reflect all duties performed within the job.
SUMMARY DESCRIPTION
Under general supervision, performs a wide variety of responsible and difficult clerical and secretarial
duties and activities of a general and specialized nature in support of the Museum Department; performs a
range of office and administrative support functions; and prepares and edits a wide range of documents
and reports ranging from general correspondence to technical reports.
The Administrative Secretary classification is distinguished from the Administrative Clerk class in that
incumbents in the Administrative Secretary class perform significant technical and specialized
administrative and office support functions with minimal direction and supervision, in addition to
providing general clerical support. Incumbents in the Administrative Secretary classification perform
difficult, responsible, and specialized office and administrative support functions requiring a thorough
knowledge of departmental regulations, policies, and procedures. Assigned work requires the use of
initiative and judgment in selecting appropriate work methods, interacting with and handling complaints
from customers, parties of interest, and the public, and in solving non-routine problems based on
knowledge gained through experience.
The Administrative Secretary classification is distinguished from the Administrative Assistant class in
that incumbents in the Administrative Assistant class perform more difficult and complex administrative
support tasks involving a thorough knowledge of the policies and procedures for their functional areas
with a significant degree of independent judgment. Incumbents in the Administrative Assistant class are
assigned significant responsibility for carrying out administrative and office secretarial duties, frequently
of a complex, highly sensitive, and confidential nature in an assigned functional area, often in a rapidly
changing environment. Incumbents may also supervise a small number of staff and perform technical
duties in support of assigned operations.
The Museum Department collects, preserves, researches, and exhibits Ketchikan area historical archival
and ethnographic materials. The Administrative Secretary - Museum contributes to Departmental
operations by performing responsible and difficult clerical and secretarial duties in support of the
Museum Department. The Administrative Secretary - Museum must perform these duties in a manner that
reflects positively on the City and the Department. He/she is responsible for maintaining a level of
professional expertise and image that promotes efficient use of the resources available to the Department.
REPRESENTATIVE DUTIES
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or
may be required to perform additional or different duties from those set forth below to address business needs and
changing business practices.
1. Performs a variety of routine administrative and responsible and difficult secretarial and clerical
duties in support of assigned management and supervisory staff in the Museum Department.
2. Types, word processes, formats, edits, revises, proofreads, and prints a variety of documents and
forms including reports, correspondence, memoranda, agenda items and reports, agreements,
technical and statistical charts and tables, and other specialized and technical materials from
rough draft dictation, modified standard format, and brief verbal instructions; develops, revises,
and maintains standardized and master documents; composes correspondence, reports and
informational materials; assists in designing and producing informational handouts; copies,
disseminates, and posts documents and information as appropriate.
3. Maintains calendar of activities, meetings, and various events for assigned staff; coordinates
activities and meetings with other City departments, the public, and outside agencies; coordinates
and arranges special events as assigned.
4. Coordinates, makes, processes, and confirms staff travel arrangements; arranges for
transportation and accommodations for travel, checks and processes expense claims.
5. Maintains accurate and up-to-date office files, records, and logs for assigned areas; develops,
prepares, and monitors various logs, accounts, and files for current and accurate information
including manual and computer logs of documents processed.
6. Compiles, prepares, and enters data into a computer from various sources including accounting,
statistical, and related documents; creates and maintains computer based tracking information and
reports including assigned databases, records, and lists; creates standard statistical spreadsheets;
inputs corrections and updates; verifies data for accuracy and completeness.
7. Assists in assembling and preparing the annual budget for area of assignment as assigned;
monitors expenditures against budget; prepares purchase requisitions and requests for payment.
8. Monitors inventories of supplies and materials; prepares purchase requisitions and requests for
payment.
9. Performs a variety of general bookkeeping and clerical accounting duties and responsibilities
involved in financial record keeping and reporting for assigned area; maintains a variety of
accounting records, logs, and files; verifies, balances, and adjusts accounting records.
10. Processes commercial carrier billings and invoices and maintains accurate records; interacts with
City and commercial carrier representatives; keeps staff advised of payment status of commercial
carrier accounts.
11. Serves as liaison between assigned office and the general public, City staff, and outside groups
and agencies; provides information and assistance as appropriate; explains programs, policies,
and activities related to specific program area of assignment; receives office and telephone
callers; calendars appointments; responds to complaints and requests for information relating to
assigned responsibilities; refers callers and/or complaints to appropriate City staff for further
assistance as needed and/or takes or recommends actions to resolve the complaint.
12. Operates a variety of office equipment including a computer, switchboard, copier, facsimile
machine, and adding machine; utilizes various computer applications and software packages.
13. Participates with special projects as assigned; assists in planning, coordinating and implementing
assigned programs and events; assists in monitoring assigned programs.
14. Assists Collections staff with various projects; maintains and updates vertical files in archives
that contain important historical reference material utilized by staff and researchers; furnishes
historical information to researchers and writers; clips pertinent and historical articles from local
newspaper to include in the archival vertical files; and assists in cataloging accessioned items for
the permanent collection.
15. Assists program staff with mailings, writing newsletter articles, proofing newsletter, and assisting
during special programs and exhibit openings; assists program staff with processing paperwork
associated with the Totem Heritage Center’s annual series of classes, workshops, and seminars in
Northwest Coast Native art and cultures.
16. Assists staff in preparation of gallery for upcoming exhibits; cleans and prepares objects for
display; mounts photographs; prepares labels; and assists in the de-installation of exhibits.
17. Participates in the collection, compilation, and analysis of information from various sources on a
variety of specialized topics related to assigned programs; participates in the preparation of
reports that present and interpret data, identify alternatives, and make and justify
recommendations.
18. Reviews for accuracy and routes reports originated by the Museum Attendant; banks admissions
monies; maintains cash fund; processes deposit forms and compiles deposit data for reports.
19. Relieves Museum Attendant during morning, lunch, and afternoon breaks.
20. Attends Museum Advisory Board, Totem Heritage Center Advisory Board, and other meetings as
assigned; prepares meeting packets; transcribes and types minutes of meetings.
21. Prepares, processes, and maintains time sheets, payroll records, and personnel records for
assigned area as assigned.
22. Supervises and trains assigned employees as necessary.
23. Performs related duties as required.
QUALIFICATIONS
The following generally describes the knowledge and ability required to enter the job and/or be learned within a
short period of time in order to successfully perform the assigned duties.
Knowledge of:
Organization, operation, and services of the City and of outside agencies as necessary to assume
assigned responsibilities.
Office procedures, methods, and equipment including computers.
Computer applications such as word processing, spreadsheets, and databases.
Basic principles and practices of fiscal, statistical, and administrative research and report preparation.
Principles and practices of sound business communication.
Principles of business letter writing and basic report preparation.
Basic principles and practices of budget preparation and administration.
Records management principles and procedures including record keeping and filing principles and
practices.
Methods and techniques of proper phone etiquette.
Mathematical principles.
English usage, spelling, grammar, and punctuation.
Customer service and public relations methods and techniques.
Ability to:
Perform a variety of responsible and difficult clerical and secretarial duties and activities of a general
and specialized nature in support of the assigned department, division, or program area.
Understand the organization and operation of the City and of outside agencies as necessary to assume
assigned responsibilities.
Understand the organization and operation of the Museum Department as necessary to assume
assigned responsibilities.
Understand, interpret, and apply general and specific administrative and Museum Department policies
and procedures.
Interpret and apply applicable federal, state, and local laws, codes, and regulations.
Operate office equipment including computers and supporting word processing, spreadsheet, and
database applications.
Learn and effectively utilize various software applications.
Learn and apply new information and skills.
Type or enter data at a speed necessary for successful job performance.
Participate in researching, compiling, analyzing, and interpreting data.
Participate in the preparation of a variety of administrative and financial reports.
Establish and maintain a variety of specialized files and records.
Independently prepare correspondence and memoranda from brief instructions.
Accurately count, record, and balance assigned transactions.
Perform routine mathematical calculations.
Work under steady pressure with frequent interruptions and a high degree of public contact by phone
or in person.
Plan and organize work to meet changing priorities and deadlines.
Understand and carry out oral and written directions.
Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, press, or other
agencies on sensitive issues in area of responsibility.
Exercise good judgment in maintaining critical and sensitive information, records, and reports.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Education and Experience Guidelines - Any combination of education and experience that would likely
provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities
would be:
Education/Training:
Equivalent to completion of the twelfth grade. Supplemental training in secretarial science or
a related field is desirable.
Experience:
Three years of increasingly responsible clerical, office administrative, or secretarial
experience. Experience in a municipal government setting is desirable.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential job functions.
Environment: Work is performed primarily in a standard office setting.
Physical: Primary functions require sufficient physical ability and mobility to work in an office
setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach,
and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office
equipment requiring repetitive hand movement and fine coordination including use of a computer
keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
Grade: 8-44
Union: No
FLSA: Non-Exempt
Date Approved:
Date Created: June, 2007 (Johnson & Associates)
Date Amended: November 2014
Date Reviewed: August 2019
Human Resources Manager Approval
City Manager Approval
Salary : $23 - $24