What are the responsibilities and job description for the Administrative Assistant position at City of Madison, Alabama?
* $0 Cost Individual Health/Dental Premium
* RSA - Retirement Benefits
*The pay range for this position is $18.32 to $20.22 per hour, based on experience.
*This position is second shift with the work hours of Monday through Friday 12pm to 8pm.
Responsible for all opening procedures at the Dublin Facility, processing memberships, receiving all incoming phone calls, maintaining reception area and all customer service duties.
- Responsible for turning on all inside lights and front office equipment.
- Placing sign in sheets on counter.
- Changing out arm bands for daily use.
- Updating and refilling literature rack and counter rack.
- Unlocking entrance doors.
- Position performs receptionist duties.
- Answers incoming calls, gives information as needed; forwards call, takes and forwards messages when necessary.
- Greets and assists all patrons as needed.
- Verifies membership.
- Accepts payment for facility use and enters payments into RecTrac.
- Verifies completed swim waiver forms and enters new completed forms into the computer database.
- Processes new or renewal membership information into RecTrac.
- Assists in completion of computer input for registrations, room rentals, etc.
- Performs other duties as assigned by Recreation Administrative Supervisor, Parks & Recreation Director or Assistant Director.
- Strong background record required, due to accessibility to employee and city property, public and children.
- Normal office working conditions
- May require occasional overtime and work on weekends
- May be required to attend evening meetings, such as council meetings, etc.
- May require work in an environment where there are temperature fluctuations, noise, poor ventilation, dirt, dust, etc.
- Must be able to work varying hours, extended hours, weekend and holidays and at times with little or no notice, etc.
- May require some travel for state association meetings, annual conference, workshops, seminars, etc.
- Must maintain a strong driving record for city insurance purposes and record may be checked periodically by the City.
- High school diploma or equivalent required.
- Experience working with general public and children preferred.
- Experience in general office/receptionist duties, computer experience, answering of phone, communicating with the general public, etc.
- Drivers license and strong driving record required for use of city vehicle.
- Strong receptionist skills, including strong social interaction, communication skills and phone etiquette.
- Verbal skills to communicate information and needs to public officials, general public, coworkers and supervisor.
- Ability to work independently with little supervision.
- Knowledge of basic receptionist duties.
- Knowledge of computers, software (Microsoft Office, Word, and Excel), printers, etc. and strong data entry skills.
- Knowledge of basic cash register operation.
- Ability to follow instructions.
- Writing skills to write receipts, messages, etc.
- Reading skills to understand written instructions, memos, policies and procedures, facility forms, etc.
- Listening skills to understand verbal instructions and information.
- Strong team skills to interact positively with co-workers.
- Ability to see well enough to observe patrons, facility forms, etc.(corrective lens acceptable).
- Ability to read well enough in order to read memos, letters, reports, etc.
- Ability to be mobile in order to deliver handwritten messages, assist public, etc.
- Ability to bend, climb, stand in order to complete job tasks.
- Ability to hear well enough to understand normal conversation, hear persons from a distance, hear telephone, etc. (hearing aid acceptable).
- Ability to communicate verbally and orally with general public, coworkers, supervisors and patrons and to be heard from a distance.
- Use of hands and fingers to type, write, file and operate office equipment
- Ability to work on computer for extended periods of time
- Ability to sit for extended periods of time.
Salary : $18 - $20