Police Services Representative

• Processes reports by sorting and checking for missing reports, entering on computer, filing and making copies
• Teletypes police messages to and from other agencies
• Performs duties at the front desk including working the switchboard, dealing with citizens, bonding people out of jail, and processing tow-ins
• Assists general public in obtaining reports and information, and collects money for reports
• Operates microfilm reader/printer
• Assists administrative personnel in clerical duties by answering phones
• Assists with weekly payroll as needed
• Answers phones and takes messages for officers
• Verifies all information stored on GCIC by monitoring validation reports from GCIC, completes form letters on each entry, and writes supplementals to upgrade information
• Verifies all GCIC/NCIC entries
• Runs suspended/revoked licenses taken by officers through GCIC for status, completes forms and makes copies of reports and licenses, mails original to state and files copies
• Runs criminal history checks
• Monitors closed circuit TV system.
  
  

• High school graduate or GED is required at a minimum. Associate degree in business, office technology, or a related area from an accredited college is preferred
• Minimum of two years of experience in a clerical office position, preferably in a police environment
• Knowledge of Police department practices, policies and procedures, and administrative functions
• Knowledge of police radio codes and signals
• Ability to operate personal computer and MS Office Suite software including Word, Excel, Outlook and other applications as needed
• Ability to pass Georgia Crime Information Center certification test
• Ability to pass a background investigation including criminal and credit history and a polygraph test
• Ability to operate a switchboard, police radio, typewriter, fax and other office machines
• Ability to use maps, Atlas and other reference materials
• Ability to interact with the public in an effective and courteous manner
• Ability to follow instructions
• Ability to work any shift (required because department open 24-hours per day)
• Required to be a Notary Public
• Required to sign an Awareness Statement, which states that the employee can be fined or face criminal prosecution if incorrect information is released
  
  

Salary : $17