What are the responsibilities and job description for the FAMILY WORKER position at City of New York?
Job Description
APPLICANTS MUST BE PERMANENT IN THE FRAUD INVESTIGATOR CIVIL SERVICE TITLE.
The Department of Homeless Services (DHS) is comprised of 2,000 employees and with an annual operating budget of over $1 billion is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other Public Agencies and Not-For-Profit partners, DHS works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for management of over 200 facilities, which mainly are individual, and family shelters used as overnight residences for over 38,000 adults and children. DHSs portfolio covers approximately 4M square feet.
The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agencys Single Adult, Adult Families and Families with Childrens intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the Citys most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.
The Department of Homeless Services (DHS) is recruiting for one (1) Fraud Investigator Level II to function as a Family Worker who will :
- Handle applications in connection with families applying for Temporary Housing Assistance (THA).
- Conduct in-depth face-to-face interviews with applicants and perform and request investigations.
- Evaluate and verify information and documents.
- Conduct interviews with primary tenants and collateral sources.
- Perform internet-based and other research, as part of the investigation and eligibility determination process.
- Refer families to Social Service Agencies and Community-Based Organizations.
- Prepare appointment slips and notices of the Agencys decisions.
- Utilize the CARES, Q-Matic and other tools to record investigative findings and outcomes.
- Draft preliminary case summaries and eligibility recommendations for supervisory review.
- Work closely with PATH Legal and Resource Room units to effectuate-client services and work on special projects, as needed.
Hours / Schedule : Sunday Thursday 4 : 00pm-12 : 00am
Qualifications
1. A four-year high school diploma or its educational equivalent and three years of satisfactory, full-time experience, acquired within the United States in one or a combination of the following :
a . performing investigations involving criminal and / or fraudulent activities; or
b. evaluating credit histories; or
c. searching for assets; and / or
d. researching, compiling and / or locating evidence or information in order to build a case or uncover activities of a criminal, corrupt, unlawful or unethical nature involving public or private funds; or
2. An associate degree or 60 semester credits from an accredited college or university, including or supplemented by 12 semester credits from an accredited college or university in criminal justice, forensic auditing, forensic science, police science, criminology, criminal justice administration and planning, and / or law or a related field and one year of satisfactory, full-time experience as an investigator as described in 1 above; or
3. A baccalaureate degree from an accredited college or university; or
4. Education and / or experience equivalent to 1, 2 or 3 above. Undergraduate college credit can be substituted for experience on the basis of 10 semester credits from an accredited college or university, for three months of full-time experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent.
Clerical experience in an organization which investigates criminal or fraudulent activities is not acceptable.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
