What are the responsibilities and job description for the Director of Human Services position at City of Oakland?
The City of Oakland has retained The Byers Group to conduct this national recruitment. You can view the full recruitment brochure here:
https://byersgroupca.com/wp-content/uploads/2023/02/Oakland4.0.pdf
EXECUTIVE SUMMARY
The City of Oakland, California seeks a highly qualified, strategic, transformational, dynamic, and forward-thinking leader to become its new Director of the Human Services Department. The Human Services Department (HSD) is responsible for administering programs and services to support Oakland’s at-risk and most vulnerable populations by providing first-rate and equitable programs for youth, seniors, and other adults through direct services, grants, and collaboration with other public and community- based organizations and responding to community needs with appropriate policies and programs.
Reporting to the City Administrator through an Assistant City Administrator, the Director will lead HSD’s planning, organization, administration, and fiscal management, and provide oversight to ensure successful operational execution and delivery of HSD’s programs and services to meet the community’s continued and emerging needs. The Director will also be responsible for securing continuous program funding, ensuring agency compliance with federal, state and local regulations, and reimagining a thorough process for systematic data collection, record-keeping, and analysis to improve overall program monitoring and evaluation.
THE POSITION
The Director is responsible for leadership, oversight, and execution of all Human Services Department operations, including management of a combined annual budget of $144M and ~240 FTE. Working closely with the six division managers, the Director is responsible for ensuring successful, continuous delivery of funding, services, technical assistance, and expertise to support social services and public assistance programs as required by federal, state, and local mandates. The Director is responsible for understanding the full scope of client needs related to child, youth, aging and adult services, ensuring quality service delivery, compliance with federal, state and local regulations and thorough record keeping for program monitoring and evaluation purposes.
The Director serves as the leading public expert on human services needs in the City of Oakland, and advises City Leadership on proposed strategies, policies and existing initiatives to support the immediate and future needs of Oakland residents. The Director is responsible for partnering with local boards, commissions, councils, citizen groups, community-based organizations, other municipalities, government officials, experts, and the public on all aspects of delivering outstanding human services to Oakland residents.
The City of Oakland seeks a charismatic, strategic, visionary, and transformational organizational leader who possesses a demonstrated track record of developing high-performing organizations, success in serving vulnerable populations, and who will deliver best in class human and community services leadership to the citizens of Oakland. The new Director will be expected to address the following Departmental priorities:
• Initiate a community and staff engagement process to develop a comprehensive strategic plan that energizes and establishes (i) a unified vision for HSD, (ii) key departmental goals; (iii) and enterprise-wide priorities that refine HSD’s focus and direction/removes internal barriers to collaboration.
• Establish strong systems to increase HSD’s data collection and analytics capabilities, and to implement best practices for data-driven decision-making throughout the organization.
• Create an equity-driven culture that holds all team members accountable.
• Establish a transparent, departmentwide communication model that timely disseminates department priorities, updates, and initiatives, as well as, city wide plans/initiatives/news, etc.
• Develop a comprehensive departmentwide strategy to address the fundamental issues of homelessness and create a holistic approach to solving homelessness in Oakland and increase coordination among all regional agencies and organizations that serve the homeless community, including working closely with the Citywide Homelessness Administrator in the City Administrator’s Office.
KEY RESPONSIBILITIES
• Develop and direct the implementation of short-term and long-term goals, objectives, policies, procedures, and work standards for a division that meet the needs of the affected population; coordinate the work of a division with outside agencies, consultants, and vendors.
• Direct, coordinate, and participate in the development and implementation of department goals, objectives, policies, procedures and priorities that balance both mandated services and community social service needs; provide staff leadership on policy planning for social service delivery and related activities.
• Direct, manage, and implement a variety of social services and public assistance programs related to children, youth, aging and adult services; ensure quality service delivery, compliance with federal, state, and local regulations, and thorough recordkeeping for program monitoring and evaluation purposes.
• Convey program successes and needs; coordinate with and direct staff to foster outreach and awareness of available programs and services in the community.
• Interprets and applies legislation to ensure continuity of service. Develop the department
budget; review and approve financial reports, contracts, and budget change requests; manage and administer contracts.
• Direct the administration of grant applications and procedures for funding community social services programs.
• Using the lens of racial equity, cultural sensitivity and social justice, develop standards of service delivery and best practices for all community health and housing programs and services.
• Increase fiscal stability of the department by (i) enhancing and streamlining established
administrative financial processes and procedures, (ii) strengthening data collection, analysis
and reporting, (iii) improving compliance frameworks and processes, and (iv) eliminating waste and redundancies.
REQUIRED QUALIFICATIONS AND EXPERIENCE
Successful candidates must possess:
• Bachelor’s degree from an accredited college or university in social welfare, public health, health administration, public policy, business or public administration, or a closely related field.
A master’s or doctoral degree is preferred.
• 5 years of progressive senior administrative leadership experience in the human services, social welfare, community development or health services, or a closely related field. Experience in federally funded programs is desirable.
COMPENSATION AND BENEFITS
The current salary range for the position is $164,927.04 - $247,390.56. The City of Oakland offers an attractive benefits package that includes retirement; medical, dental, and vision insurance; paid vacation leave, sick leave, and holidays, and other generous benefits.
The City of Oakland has retained The Byers Group to conduct this national recruitment. The
Byers Group will review all written materials submitted and will screen and evaluate all candidates. Only those deemed qualified will advance to the next level of the recruitment process. The most highly qualified candidates will be invited to participate in an on-site interview. All questions must be addressed to The Byers Group.
The position is open until filled. First consideration will be given to applications received by Friday, March 31, 2023. To apply for this outstanding opportunity, please electronically submit your resume and a cover letter of interest to The Byers Group: OAK.HSD@byersgroupca.com. The letter of interest should outline why you are interested in joining the City of Oakland and your relevant accomplishments.
https://byersgroupca.com/wp-content/uploads/2023/02/Oakland4.0.pdf
EXECUTIVE SUMMARY
The City of Oakland, California seeks a highly qualified, strategic, transformational, dynamic, and forward-thinking leader to become its new Director of the Human Services Department. The Human Services Department (HSD) is responsible for administering programs and services to support Oakland’s at-risk and most vulnerable populations by providing first-rate and equitable programs for youth, seniors, and other adults through direct services, grants, and collaboration with other public and community- based organizations and responding to community needs with appropriate policies and programs.
Reporting to the City Administrator through an Assistant City Administrator, the Director will lead HSD’s planning, organization, administration, and fiscal management, and provide oversight to ensure successful operational execution and delivery of HSD’s programs and services to meet the community’s continued and emerging needs. The Director will also be responsible for securing continuous program funding, ensuring agency compliance with federal, state and local regulations, and reimagining a thorough process for systematic data collection, record-keeping, and analysis to improve overall program monitoring and evaluation.
THE POSITION
The Director is responsible for leadership, oversight, and execution of all Human Services Department operations, including management of a combined annual budget of $144M and ~240 FTE. Working closely with the six division managers, the Director is responsible for ensuring successful, continuous delivery of funding, services, technical assistance, and expertise to support social services and public assistance programs as required by federal, state, and local mandates. The Director is responsible for understanding the full scope of client needs related to child, youth, aging and adult services, ensuring quality service delivery, compliance with federal, state and local regulations and thorough record keeping for program monitoring and evaluation purposes.
The Director serves as the leading public expert on human services needs in the City of Oakland, and advises City Leadership on proposed strategies, policies and existing initiatives to support the immediate and future needs of Oakland residents. The Director is responsible for partnering with local boards, commissions, councils, citizen groups, community-based organizations, other municipalities, government officials, experts, and the public on all aspects of delivering outstanding human services to Oakland residents.
The City of Oakland seeks a charismatic, strategic, visionary, and transformational organizational leader who possesses a demonstrated track record of developing high-performing organizations, success in serving vulnerable populations, and who will deliver best in class human and community services leadership to the citizens of Oakland. The new Director will be expected to address the following Departmental priorities:
• Initiate a community and staff engagement process to develop a comprehensive strategic plan that energizes and establishes (i) a unified vision for HSD, (ii) key departmental goals; (iii) and enterprise-wide priorities that refine HSD’s focus and direction/removes internal barriers to collaboration.
• Establish strong systems to increase HSD’s data collection and analytics capabilities, and to implement best practices for data-driven decision-making throughout the organization.
• Create an equity-driven culture that holds all team members accountable.
• Establish a transparent, departmentwide communication model that timely disseminates department priorities, updates, and initiatives, as well as, city wide plans/initiatives/news, etc.
• Develop a comprehensive departmentwide strategy to address the fundamental issues of homelessness and create a holistic approach to solving homelessness in Oakland and increase coordination among all regional agencies and organizations that serve the homeless community, including working closely with the Citywide Homelessness Administrator in the City Administrator’s Office.
KEY RESPONSIBILITIES
• Develop and direct the implementation of short-term and long-term goals, objectives, policies, procedures, and work standards for a division that meet the needs of the affected population; coordinate the work of a division with outside agencies, consultants, and vendors.
• Direct, coordinate, and participate in the development and implementation of department goals, objectives, policies, procedures and priorities that balance both mandated services and community social service needs; provide staff leadership on policy planning for social service delivery and related activities.
• Direct, manage, and implement a variety of social services and public assistance programs related to children, youth, aging and adult services; ensure quality service delivery, compliance with federal, state, and local regulations, and thorough recordkeeping for program monitoring and evaluation purposes.
• Convey program successes and needs; coordinate with and direct staff to foster outreach and awareness of available programs and services in the community.
• Interprets and applies legislation to ensure continuity of service. Develop the department
budget; review and approve financial reports, contracts, and budget change requests; manage and administer contracts.
• Direct the administration of grant applications and procedures for funding community social services programs.
• Using the lens of racial equity, cultural sensitivity and social justice, develop standards of service delivery and best practices for all community health and housing programs and services.
• Increase fiscal stability of the department by (i) enhancing and streamlining established
administrative financial processes and procedures, (ii) strengthening data collection, analysis
and reporting, (iii) improving compliance frameworks and processes, and (iv) eliminating waste and redundancies.
REQUIRED QUALIFICATIONS AND EXPERIENCE
Successful candidates must possess:
• Bachelor’s degree from an accredited college or university in social welfare, public health, health administration, public policy, business or public administration, or a closely related field.
A master’s or doctoral degree is preferred.
• 5 years of progressive senior administrative leadership experience in the human services, social welfare, community development or health services, or a closely related field. Experience in federally funded programs is desirable.
COMPENSATION AND BENEFITS
The current salary range for the position is $164,927.04 - $247,390.56. The City of Oakland offers an attractive benefits package that includes retirement; medical, dental, and vision insurance; paid vacation leave, sick leave, and holidays, and other generous benefits.
APPLICATION PROCESS
The City of Oakland has retained The Byers Group to conduct this national recruitment. The
Byers Group will review all written materials submitted and will screen and evaluate all candidates. Only those deemed qualified will advance to the next level of the recruitment process. The most highly qualified candidates will be invited to participate in an on-site interview. All questions must be addressed to The Byers Group.
HOW TO APPLY
The position is open until filled. First consideration will be given to applications received by Friday, March 31, 2023. To apply for this outstanding opportunity, please electronically submit your resume and a cover letter of interest to The Byers Group: OAK.HSD@byersgroupca.com. The letter of interest should outline why you are interested in joining the City of Oakland and your relevant accomplishments.
Salary : $164,927 - $247,391
