What are the responsibilities and job description for the Animal Control Clerk position at City of Odessa?
Animal Control Clerk
Department: Animal Control Reports to: Animal Control Manager
Summary: Responsible for funds, routine office work and dispatching duties at Animal Control Shelter.
Essential Functions: -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:
- Receives and logs daily calls, dispatches requests for animal control assistance to animal patrol units.
- Handles and routes office walk-in traffic; maintains count of all incoming calls and walk-ins.
- Processes adoption and reclaims requests as needed.
- Maintains kennel records of each animal brought to the shelter.
- Responsible to coordinate with Kennel Attendants and place Shelter Pets on websites every week.
- Responsible to coordinate with Police Records Division for destruction of Shelter records.
- Responsible for Spay and Neuter Contracts. Fill out and mail certified letters of warnings out to citizens that have not complied with the city contract.
- Prepare monthly reports.
- Supports the departmental operations with regular and timely attendance.
- Supports the relationship between the City of Odessa and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned.
Minimum Qualifications:
Education, Training and Experience Guidelines: High school diploma or GED required. Minimum of six (6) months experience in a job requiring heavy public contact in a busy office environment or equivalent combination of training and experience. Knowledge, Skills and Abilities:
- Ability to maintain confidentiality.
- Ability to read, write, understand and follow oral and written instructions.
- Ability to perform routine mathematical computations.
- Ability to communicate effectively and in a positive manner by telephone and in person in dealing with and responding to irate citizens, co-workers, supervisors and the general public.
- Basic Computer Skills.
License and certification requirements: A valid Texas State Driver's License is required.