Community Improvement Officer

 
The Ideal Candidate

The ideal candidates for this position will have outstanding interpersonal skills as well as excellent oral and written communication skills enabling them to effectively work with the community in giving direction and options to resolve violations. Innovative thinkers and decision makers who possess the ability and drive to positively navigate through adverse situations, which may involve addressing living conditions that are severely substandard or unsanitary, with sensitivity and compassion will thrive in this position. Additionally, the ideal candidate will have a true desire to be part of a team dedicated to enhancing community aesthetics and public health, safety, and welfare of the City of Ontario's residents and businesses. Successful candidates will be role models for the City's Approach to Public Service - Commitment to the Community, Achieving Excellence through Teamwork, and Doing the Right Thing the Right Way; and exude the qualities of a "Five Tool Player” - Leader, Thinker, Communicator, Operator, and Public Servant. 
Community Improvement Department 
 
The City of Ontario's Community Improvement Department‘s primary objective is to improve the quality of neighborhoods throughout Ontario by removing blighted conditions, rehabilitating the current housing stock, and creating self-sustainable neighborhoods. The Community Improvement Department is a division of the Community Development Agency and is responsible for enforcing Ontario Municipal Code regulations on private property throughout the City. This may include, but is not limited to health and safety matters, unpermitted vending activity, parking on private property, zoning violations, property maintenance, and other substandard conditions on residential, commercial, and industrial properties. The Community Improvement Department also operates the Weed Abatement program, Abandoned and Distressed Property Registration program, and Systematic Health and Safety Rental Inspection program, all focused on enhancing community aesthetics and overall living conditions for the residents of Ontario.
 
The City of Ontario


The City‘s vision for the future is very exciting and we foresee tremendous growth within the year(s) to come. We welcome you to view the City of Ontario’s 2024 State of the City video by clicking on the link below as well as other links to learn more about the City.
The essential functions typically performed by the Community Improvement Officer include the following:

• Processes and responds to citizen-initiated complaints regarding potential violations of the City municipal codes and adopted codes.
• Pro-actively surveys the City for violations of state and local laws pertaining to zoning/land use issues and building code compliance, property maintenance standards, commercial maintenance standards, and other related matters.
• Conducts interior and exterior property inspections for violations of City municipal code and adopted codes.
•  Investigates business licenses, building permits, planning permits, and zoning violations of a general nature and recommends appropriate action to supervisor.
• Enforces and issues administrative citations, Notices to Appear, Notices of Violation, Notice and Orders, and civil penalties as required by the City's municipal code and adopted codes.
• Efficiently manages case workload, including the scheduling of inspections, preparing and maintaining detailed case records, notes, and reports in a computer database.
• Educates property owners on corrective actions required to comply with City municipal code and adopted codes.
• Develops innovative and collaborative approaches to encourage property owners and managers to maintain and upgrade property.
• Coordinates code enforcement activities with other divisions, departments, and outside agencies.
• Prepares case for legal action, summarizing evidence gathered in the course of periodic inspections and investigations; testifies and presents evidence in court.
• Performs all duties within the context of the City’s mission statement and organizational values.
• Operates City vehicle in the performance of the job duties.
• Performs other job-related duties as assigned.

Ability to work any shift, including evenings and weekends. File yearly financial disclosure statements in accordance with state and local laws per the City’s Conflict of Interest Code How to Apply
 
Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com you will be prompted to create a new user account, otherwise log in with your user name and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:
  

• List any relevant experience and education that demonstrates that you qualify for the position.
• List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).
• Separately list each position held, including different positions with the same employer.

 
A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.
 
NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.

Application Process
 
Applicants are required to submit required certification(s) or other required documentation as outlined in the Qualifications Guideline section of this bulletin. Please use the attachment function found on the City's online application to attach copies of the requested certification(s) or other documentation. Failure to attach required certifications may result in the rejection of your application. Please contact the Human Resources Department if you have any questions regarding the application process.

Your application is the primary tool used to evaluate your job qualifications. It is important that your application show all the relevant education and experience you possess. List all periods of employment, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario). List any experience that may help you to qualify for the position. List separately each position held, including different positions with the same employer. Resumes may be included but will not substitute for the employment history section. Failure to complete these sections may result in the rejection of your application.

Supplemental Question
 
To complete your application for this position you will be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.
 
Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.
 
Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.
 
Email Notices
 
Email is the primary way that the Human Resources or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the City of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application please visit governmentjobs.com and update your profile.
 
Frequently Asked Questions
 
If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.

Salary : $75,650 - $91,957