What are the responsibilities and job description for the PUBLIC SAFETY COMMUNICATIONS SUPERVISOR position at City of Plantation?
This is a non-exempt position, which is supervisory and advanced telecommunications work operating a radio system to direct mobile police and fire units. Considerable initiative and independent judgment is exercised in assigning and monitoring units. Work is performed under the direction of the Public Safety Communications Manager.
Employees are hired as AT WILL employees that serve at the pleasure of the City and may be terminated at any time with or without cause.Directs and supervises the activities of subordinates on a shift. Ensures subordinates are in compliance with Departmental Rules/Regulations, to include appropriate discipline and positive recognition.
Performs duties of all subordinates in order to supplement staff during personnel shortages or as necessary. Acts in the absence of superiors as required to provide continuity of operations.
Responsible for the training of telecommunicators assigned to the shift; monitors trainees' progress by direct observation; conducts corrective counseling sessions with trainees; evaluates trainees' ability to perform.
Conducts interviews of potential employees and makes appropriate recommendations.
Monitors data flow in and out of the Telecommunications Center.
Prepares schedules, reports and maintains records.
Assists in preparing audiotapes for in house use as well as for court testimony.
Must be familiar with equipment within Communications and ensure such is working properly.
Personally monitors communications to mobile units during hazardous incidents.
Insures that line supervisors are informed of all relevant data pertaining to incidents of interest to the Department.
Prepares evaluations on subordinates.
This position does not have final procurement authority.
Performs related work as required and as directed.
Considerable knowledge of the equipment, policies, procedures and methods of a Public Safety Telecommunications Center.
Considerable knowledge of two-way radio communications procedures and radio call signals, their meaning and the ability to communicate effectively with police and other safety units.
Considerable knowledge of the geographical features of the City.
Considerable knowledge of modern Police and Fire methods, techniques, equipment and special purpose units.
Knowledge of the National and Florida Crime Centers' Systems, procedures, and methods of accessing and inputting data.
Knowledge of modern methods of personnel supervision.
Ability to supervise employees in a manner conducive to full performance and high morale.
Ability to concentrate on details of several incidents occurring simultaneously over long periods of time.
Ability to read and understand police agency teletype codes and abbreviations.
Ability to work all shifts, including weekends and holidays.
Ability to establish proper priorities during incidents of high volume.
Ability to remain composed and speak in a normal, clear, understandable voice under the pressure of numerous calls and emergency conditions.
Ability to develop rapport and gain the confidence of public safety personnel and supervisors in mobile units, and to establish and maintain an effective working relationship with others.
DESIRABLE EXPERIENCE AND TRAINING
Graduation from a standard high school or possess an acceptable G.E.D. certificate.
Must have two (2) or more years experience in an equivalent type Police and/or Fire dispatch center in a jurisdiction of 50,000 residents or more; or any equivalent combination of experience and training that provides the required knowledge, abilities and skills may be considered.
It is a necessary requirement and policy that applicants pass all of the pre-employment tests. Please keep in mind that the testing process may take up to six (6) months. If you fail any part of our testing, your application will not be processed further. However, you are eligible to reapply with our city one (1) year from the date on which you failed part of your testing procedures, unless otherwise stated.
Must currently possess or be eligible to obtain, a Florida driver's license with an overall good driving record. No single suspension of driver's license within the past two (2) years and no more than two (2) suspensions within the past five (5) year history (except if suspension was due to insurance error or clerk of court error).
This is a designated "Response" classification in the City's Emergency Operations Plan and will require the employee occupying this position to work for declared emergencies. Attendance at National Incident Management System (NIMS) training at the appropriate level is mandatory.
Salary : $61,695 - $101,797