What are the responsibilities and job description for the Human Resources Generalist III- Benefits position at City of Port St. Lucie?
The City of Port St. Lucie is an equal opportunity employer.
Please note that this is an external job posting intended for non-city employees. If you are a current city employee applying through this posting, your application will not be reviewed with other internal candidates. In order to be considered with internal candidates, please apply on the internal posting by clicking HERE.
The hourly rate for this position is $32.92 -$37.85 depending on qualifications.
This position plays a critical role in supporting the full lifecycle of employee transitions, with a primary focus on leave administration, benefits coordination, and employee separation processes. This role requires strong knowledge of applicable compliance regulations, a high level of emotional intelligence, and the ability to conduct clear, supportive, and compassionate conversations with employees regarding sensitive matters including medical leaves of absence, disability, and employment separations.
This role serves as a key liaison between employees, external vendors, and internal departments ensuring timely, accurate, and informed Human Resources service delivery across the continuum from medical leave through separation. The HR Generalist may be assigned special projects as needed and is expected to facilitate the development of public trust and confidence in the City. Facilitates the development of public trust and confidence in the City.
This position is considered an "Essential Position" for the purpose of Emergency Management. Emergency duties will be assigned as needed. This position requires 24 hours a day, 7 days per week availability during City of Port St Lucie emergencies, as determined by City Administrators, Emergency Manager or City Officials.
The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Essential Responsibilities
Education And/Or Experience
Graduation from an accredited college or university with an associate’s degree, in Human Resources, Business, or a closely related field. Minimum of five (5) years of experience with employee benefits, leave of absence, and reasonable accommodation are required. A minimum of eight (8) years in a Human Resource environment is required, along with experience partnering with third-party vendors, brokers and insurance carriers to communicate and assist in managing benefits and leave of absence programs is required.
A comparable amount of training, education, or experience may be substituted for the minimum qualifications.
CERTIFICATES, LICENSES, REGISTRATIONS
While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
WORK ENVIRONMENT
This position supports essential human resources operations that require regular, in-person interaction with employees, including confidential discussions, employee inquiries, and resolution of sensitive matters.
To effectively perform these job-related functions, the role is primarily based on-site and includes administrative and secretarial responsibilities such as documentation, coordination, and records management. Limited off-site work may be available for certain tasks; however, consistent on-site presence is required to meet operational needs and provide equitable, timely support to employees.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is moderate. The office environment is fast paced.
Documentation Requirements
Please Read Carefully
Applicants, including City of Port St Lucie employees, must upload and submit attached copies of their education credentials with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile, but they will not attach automatically, and you will be deemed ineligible without the proper documentation.
ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT.
THE FOLLOWING DOCUMENT(S) ARE REQUIRED AT THE TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF:
It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear, and legible for eligibility determination or risk being disqualified.
Applicants, including City of Port St Lucie employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes will not be reviewed in place of the employment application.
It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications when submitting application(s); failure to do so may result in disqualification.
Please note that this is an external job posting intended for non-city employees. If you are a current city employee applying through this posting, your application will not be reviewed with other internal candidates. In order to be considered with internal candidates, please apply on the internal posting by clicking HERE.
The hourly rate for this position is $32.92 -$37.85 depending on qualifications.
This position plays a critical role in supporting the full lifecycle of employee transitions, with a primary focus on leave administration, benefits coordination, and employee separation processes. This role requires strong knowledge of applicable compliance regulations, a high level of emotional intelligence, and the ability to conduct clear, supportive, and compassionate conversations with employees regarding sensitive matters including medical leaves of absence, disability, and employment separations.
This role serves as a key liaison between employees, external vendors, and internal departments ensuring timely, accurate, and informed Human Resources service delivery across the continuum from medical leave through separation. The HR Generalist may be assigned special projects as needed and is expected to facilitate the development of public trust and confidence in the City. Facilitates the development of public trust and confidence in the City.
This position is considered an "Essential Position" for the purpose of Emergency Management. Emergency duties will be assigned as needed. This position requires 24 hours a day, 7 days per week availability during City of Port St Lucie emergencies, as determined by City Administrators, Emergency Manager or City Officials.
The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Essential Responsibilities
- Keeps the mission, vision and values of the City of Port St. Lucie at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work and productivity by generating innovative solutions to work situations.
- Assist in administering and tracking employee leave and benefit programs, ensuring full compliance with federal, state, and internal policies.
- Coordinate with Payroll, Benefits, external vendors, and internal systems to ensure accurate processing, continuous benefits coverage, and timely execution of all leave- and benefit-related transactions.
- Serve as a primary point of support for employees and supervisors, by providing clear guidance on leave eligibility, required documentation, benefit impacts, leave status, and return-to-work processes; escalating complex issues as needed.
- Assist in the facilitation of the interactive process by supporting meetings, documenting outcomes, and coordinating temporary modified duties or reassignment considerations.
- Maintain confidential, HIPAA-compliant handling, tracking, and storage of all medical and benefits-related documentation.
- Support employees through medical-related qualifying events, overlapping leave periods, and medical-related separations by assisting with benefit enrollment, continuation of coverage, COBRA information, and relevant deadlines.
- Respond to benefit and leave inquiries with professionalism, clarity, and empathy, consistently applying established policies and procedures.
- Conduct or assist with employee separation processes, including meetings, exit guidance, benefits termination communication, and coordination with supervisors and Human Resources leadership.
- Serves in a cross functional team to support large initiatives in Benefits, Wellness, or other related HR programs.
- Partners with supervisors and Human Resources leadership to navigate difficult conversations, support resignation transitions, and workplace concerns, ensure appropriate documentation and refer matters for escalation when necessary.
- Stay informed on changes to laws, regulations and policies related to benefits administration, leave of absence, disability and retirement programs.
- Other duties as may be assigned.
Education And/Or Experience
Graduation from an accredited college or university with an associate’s degree, in Human Resources, Business, or a closely related field. Minimum of five (5) years of experience with employee benefits, leave of absence, and reasonable accommodation are required. A minimum of eight (8) years in a Human Resource environment is required, along with experience partnering with third-party vendors, brokers and insurance carriers to communicate and assist in managing benefits and leave of absence programs is required.
A comparable amount of training, education, or experience may be substituted for the minimum qualifications.
CERTIFICATES, LICENSES, REGISTRATIONS
- SHRM or HRCI professional certification (PHR/SPHR or SHRM-CP/SHRM-SCP), or the ability to obtain such certification within two (2) years from date of hire.
- Certified Employee Benefit Specialist (CEBS), Certified Benefits Professional (CBP), or Certified Leave Management Specialist (CLMS) certification preferred.
- Possession of valid driver’s license and maintenance of clean driving record required with the ability to obtain a valid Florida driver’s license within 30 days from date of hire.
- Knowledge of basic accounting procedures.
- Knowledge of office practices and procedures.
- Skill in the use of business English, spelling, and punctuation to prepare documents, compose letters, etc.
- Use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.) and standard office equipment (telephone, computer, copier, etc.).
- Ability to analyze a variety of administrative problems and make sound recommendations.
- High level of interpersonal skills to handle sensitive and confidential situations.
- Ability to focus on the positive in every situation.
- Ability to stay centered when challenged.
- Ability to model respect for individuals, teams, and the organization.
- Ability to establish and maintain the trust and confidence of the department and public.
- Ability to establish and maintain effective working relationships with employees and the public.
- Ability to communicate effectively in writing and orally.
- Ability to work under pressure and meet deadlines.
- Ability to follow through with assigned tasks.
- Ability to prioritize and organize assigned work.
- Ability to work in a team-oriented environment and provide support to the department through a strong work ethic, sense of commitment and a strong desire to succeed.
While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
WORK ENVIRONMENT
This position supports essential human resources operations that require regular, in-person interaction with employees, including confidential discussions, employee inquiries, and resolution of sensitive matters.
To effectively perform these job-related functions, the role is primarily based on-site and includes administrative and secretarial responsibilities such as documentation, coordination, and records management. Limited off-site work may be available for certain tasks; however, consistent on-site presence is required to meet operational needs and provide equitable, timely support to employees.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is moderate. The office environment is fast paced.
Documentation Requirements
Please Read Carefully
Applicants, including City of Port St Lucie employees, must upload and submit attached copies of their education credentials with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile, but they will not attach automatically, and you will be deemed ineligible without the proper documentation.
ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT.
THE FOLLOWING DOCUMENT(S) ARE REQUIRED AT THE TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF:
- Proof of education in the form of a diploma, degree, or transcripts. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. Translations of diplomas/degrees are not accepted. Audit/Academic reports are not accepted as substitutions for college transcripts.
- Driver's License: A Valid Driver's License from any state (Equivalent to a State of Florida Class E) may be utilized upon application; however, within thirty (30) days from the date of hire, a State of Florida Driver's License (Class E or higher) must be presented.
- Approved Credential Evaluation Agencies:
- An accredited four-year college or university in the United States, OR
- A current member of the National Association of Credential Evaluation Services (NACES), OR
- A current member of the Association of International Credential Evaluators (AICE), OR
- A recognized Professional Organization
It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear, and legible for eligibility determination or risk being disqualified.
Applicants, including City of Port St Lucie employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes will not be reviewed in place of the employment application.
It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications when submitting application(s); failure to do so may result in disqualification.
Salary : $33 - $38