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Hiring Range: $19.55 to $24.44
FLSA Status: Non-Exempt
Pay Grade: 105
Full Pay Range: $19.55 to $29.33
Deadline to Apply: 08/30/2023
Benefits Summary:
Major Benefits for Full-Time Regular Employees:
- Paid time off up to 20 days in first year of employment
- 10 paid holidays and 1 floating holiday per year
- Free employee only coverage for medical, dental, vision, short-term disability, and life insurance
- Free family coverage for select medical and dental plans
- Pension and long-term disability through Arizona State Retirement System, click here for more details
- Supplemental benefits such as deferred compensation plans and additional life insurance
Position Summary:
Performs clerical, technical, and diversified administrative support; helps maintain a variety of programs and activities, including computer maintenance management system, payroll, financials, records retention, training and safety records, regulatory reports, and other associated programs within assigned department.
Distinguishing Characteristics:
This position normally has no supervisory responsibilities but involves a high level of teamwork. Under general supervision, this job class is expected to provide confidentiality and to exercise some judgment in the disposition of daily activities.
Essential Duties:
- Performs high level office support duties and provides specialized program support for assigned area
- Answers, screens, and directs incoming calls; gathers essential information and provides general assistance to callers/visitor; takes complaints; answers basic questions; and refers to others for resolution
- Greets and directs visitors
- Conducts research; prepares statistical reports and spreadsheets
- Handles information requests; makes travel arrangements
- Processes billings and related activities depending on department assignment
- Processes invoices, PCards, and credit card transactions
- Provides purchasing and payroll support
- Serves as primary contact for scheduling purposes; schedules appointments and maintains calendars; and schedules conference rooms
- Acts as the liaison for the Department as assigned
- Types drafts; proofreads edited copy; prepares various final documents including letters, reports, forms, work orders, service orders, requests for bids, requisitions, invoices and training materials; and copies and collates materials for distribution and/or storage
- Opens, sorts, and distributes mail
- Assists with budget monitoring
- Orders supplies and equipment; and maintains inventory
- Arranges for the repair and servicing of office (and field in some cases) equipment
- Maintains various paper files; retrieves records, logs and files paper documents; assists with Public Record Requests; retrieves, revises, prints, and saves computer files; and prepares copies of documents as requested
- Collects, stores, and maintains departmental safety records
- Maintains various computer files and databases; collects and tracks data
- Requests, collects and maintains departmental training records
- Provides support to assigned projects or programs
- Assists management with administrative needs
- Assists with permitting, depending on assigned department
- Attends required meetings
- Provides payroll support; tracks/updates employee information; reviews employee time for accuracy; and answers basic employee questions about paychecks and policies
- Assists other employees/crews with research needs or other tasks
- Dispatches crews, depending on assigned department
- Performs other duties as assigned
Qualifications:
Education and/or Experience:
Three (3) years of full-time administrative work experience, including customer service in an office environment and proficiency in computer programs utilizing Windows computer applications; or any equivalent combination of education, experience and training which provides the knowledge and abilities necessary to perform the essential functions of the position.
Licensing, Certification, and Other Requirements:
Possess a valid Arizona driver's license.
Employee Core Beliefs
City of Prescott employees should seek to uphold the City's core beliefs throughout their day-to-day business and with every customer they come in contact with, both internal and external. Our core beliefs are: Act with Integrity, Work as a Team, Have Personal Commitment and Loyalty, Solve Problems, Take Pride In Excellent Results, High Level of Productivity and Being Nice.
Knowledge, Skill and Abilities:
- Knowledge of public relations/customer service principles, practices, and techniques
- Knowledge of a variety of computer software for word processing, databases, financial systems, and spreadsheet applications, including Microsoft Office products for Windows and Adobe PDF
- Knowledge of modern office methods, practices, procedures, and proper phone etiquette
- Knowledge of principles and techniques of record keeping and filing
- Knowledge of accounting and/or business practices and methods
- Knowledge of the City's governmental organization, policies, and procedures
- Knowledge of rules and regulations related to assigned functions
- Knowledge of occupational hazards and safety precautions
- Skill in using a variety of computer software for assigned department, such as word processing, database, spreadsheet, and meeting applications, preferably Microsoft Office products for windows: Word, Excel, Power Point, Access, Outlook, and Lucity
- Skill in using a variety of office equipment including computers, phones, 10-key and/or calculators, printers, copiers, scanners, etc.
- Skill in typing, word-processing; preparing and maintaining accurate records, reports, and files
- Skill in organizing
- Skill in communicating, both verbally and in writing
- Skill in applying math to assigned functions
- Skill in utilizing public relations techniques in responding to inquiries and complaints
- Skill in preparing presentation materials
- Skill in handling and prioritizing multiple projects
- Ability to maintain confidentiality of records and information
- Ability to type at least 50 words per minute (wpm)
- Ability to establish and maintain effective working relationships with City residents, department heads, employees, elected officials, business and professional groups, and the general public
- Ability to understand and follow oral and written directions
- Ability to operate personal computers and operate two-way radios
- Ability to respond to public/employee inquiries, complaints, and emergencies in a professional and pleasant manner
- Ability to format and make computations and tabulations with speed and accuracy
Physical Demands And Working Conditions:
- Work is performed in a normal, but fast paced, City office environment
- Safely operates a City vehicle and variety of standard office equipment including a computer terminal, telephone, two-way radio, 10-key calculator, and copier, requiring continuous and repetitive arm, hand, and eye movement
- Clearly, concisely, and effectively communicates both in person and over the telephone
- Possesses physical and visual abilities sufficient to effectively and safely perform required duties
- Safely lifts 50 pounds without assistance; performs repetitive bending, twisting, and walking
- Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs
Successful candidate will receive a post-offer, pre-employment background screening to include:
- Drug screening
- Motor vehicle records check
- Criminal background screening
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