Human Resources/Risk Technician

Summary Description

Who We Are

The City of San Marcos is more than just a workplace; it’s a vibrant community committed to innovation, collaboration, and exceptional service. As one of the fastest-growing cities in San Diego County, we’re seeking passionate and proactive candidates to join our dynamic Human Resources team. We are looking to welcome a Human Resources/Risk Technician who thrives in a fast-paced environment This is a great opportunity to expand your Human Resources generalist knowledge, with the opportunities to have a hand in each area of responsibility within Human Resources/Risk.

Your Role

Under general supervision, you will provide advanced administrative and technical support to the Human Resources/Risk Department. The role involves managing employee benefits and payroll changes, assisting with recruitment and onboarding, maintaining accurate employee records, and responding to inquiries from staff and the public. The position requires strong attention to detail, knowledge of HR systems and procedures, and the ability to work independently while ensuring compliance with City policies and relevant regulations.

Day-to-Day Responsibilities

• Respond to employee and public inquiries regarding HR policies, benefits, and procedures
• Process and update payroll changes in Munis (e.g., PAFs, pay adjustments, deductions)
• Administer and track employee benefits, including enrollments, changes, and billing
• Assist with new hire onboarding, orientation sessions, and benefits presentations
• Monitor and maintain accurate employee records, both physical and electronic
• Support recruitment activities (e.g., schedule interviews, assist with testing, prepare new hire paperwork)
• Assign and track mandatory and optional employee training modules
• Prepare reports, spreadsheets, and documentation related to payroll, evaluations, and benefits
• Serve as a liaison with insurance providers and internal departments
• Perform general administrative and clerical support tasks for the HR/Risk Department
  
  

What Makes You Stand Out?

• Exceptional Communicator: You foster an atmosphere of open dialogue and collaboration.
• Detail-Oriented Problem Solver: Your meticulous attention to detail ensures nothing goes unnoticed.
• Flexible and Adaptable: You excel in dynamic environments and easily pivot between projects.
• Self-Starter: You take initiative, transforming ideas into completed projects with minimal guidance.
  
  

Ready to make a difference? If you're excited to contribute your skills to our HR team, we invite you to apply!

Applications Due: July 3, 2025, 4:00pm

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Provides information and general assistance to City employees and the general public regarding human resources/risk activities, processes, policies, and procedures; assists in resolving routine problems or complaints; researches policies, laws, and procedures to answer questions and respond to requests for information; explains and applies interpretations of human resources procedures, polices, and rules.
• Performs a variety of duties in support of the day-to-day administration of the City’s various employee benefit plans and programs including flexible benefits programs, retirement plans, deferred compensation programs, group life, health, and disability insurance programs, and negotiated benefits; assists employees regarding benefit programs. Reviews open enrollment selections in Benetrac for completeness and active response from employees. Assists in the administration of the City’s insurance programs including the annual open enrollment process; completes all required insurance forms; acts as liaison between employees and insurance carriers; administers and monitors retiree benefits and short and long term disability as well as FMLA; serves as an information source to past or present City employees. Participates in new employee orientation activities; provides new employees with hiring and benefits paperwork; makes presentations regarding benefits; provides assistance to employees selecting from a variety of benefit choices; explains coverage and programs; processes appropriate forms and coordinates activities with related departments and/or outside agencies.
• Participates in benefits billing activities; reviews and submits benefit enrollment and changes to carriers; audits and prepares reports regarding monthly benefit enrollments, changes, and deletions; maintains billing records; monitors employees on leaves of absence for billing purposes; monitors retiree and COBRA activity.
• Assists in the employee recruitment and selection process; updates application records; orders written tests; proctors and scores tests as assigned; schedules rooms for oral interviews; coordinates panel members, interview schedules and send invitations for interviews, participates in updating interview questions and oral interview rating sheets; establishes and provides departments with eligibility lists; participates in scheduling physical and background exams, including those for fingerprinting procedures; prepares and administers new hire paperwork.
• Follows the onboarding checklist to ensure all payroll related tasks are completed for new hires. Verifies that all necessary payroll documents and information are collected during the onboarding process. Transitions new employees to Munis for payroll processing.
• Enters front end payroll changes in Munis by creating and updating Personnel Action Forms (PAFs). Ensures accurate data entry of data related to employee status, pay rates, and other payroll-related changes. Gathers and documents payroll related changes, such as merit increases, pay adjustments and deduction changes. Maintains accurate records of changes to be implemented during the appropriate payroll processing period.
• Completes personnel changes, including updates to: titles, positions, supervisors, and position control numbers. Creates and monitors position control records during the onboarding of new employees. Inactivates position control records for positions no longer in use.
• Enters and submits employee related forms for routing and approval – tracks the status of forms to ensure timely processing and approval.
• Prepares reports and spreadsheets identifying those employees requiring an evaluation and step increase; sends notification to all City department regarding employee performance evaluation procedures including timeline and completion dates.
• Provides general clerical and administrative support to the Human Resources/Risk Division; composes and types letters, memoranda, and other correspondence related to assigned human resources programs and activities.
• Prepares foundational technical processes needed to appropriately administer fiscal year changes, including salary tables, insurance tables, and deduction master rate updates.
• Manages the platform for city-wide training assignments. Assigns mandatory and optional training modules to employees through the program. Monitors completion status and generates reports on training progress and compliance. Coordinates professional associations trainings with all staff.
• Serves as liaison with other departments, outside agencies, and service providers; responds to requests for information.
• Participates in ensuring human resources programs and activities are administered and implemented in compliance with federal and state laws, rules, and regulations.
• Administers the Department of Transportation (DOT) random drug and alcohol testing program. Ensures compliance with federal regulations by conducting random pulls and notifying select employees. Maintains accurate records of testing and results.
• Assists in the development and implementation of systems and procedures pertaining to human resource/risk functions and operations.
• Assists in tracking the department’s budget expenditures and allocations. Maintains accurate records for all financial transactions and budget related documents. Ensure budget entries are up to date in Munis.
• Processes employee tuition reimbursement requests, ensuring compliance with policy guidelines. Prepares reimbursement requests for approval and processing.
• Prepares and maintains a variety of files, logs, spreadsheets and records including those pertaining to investigation, complaints, and recruitments.
• Operates a variety of office equipment including computer, copiers, facsimile machine, and calculator; enters and maintains data in the department’s computer systems.
• Inputs and revises data; maintains databases and tables; identifies and develops queries; runs reports and queries as requested. .
• Serves as a member on various committees; attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of human resources and risk.
• Conducts and responds to employment verification requests, salary, benefit, and classification surveys; computes and compiles survey data and results. Prepares updated salary compensation schedule during fiscal and calendar year changes, including uploading into Human Resources systems and applications.
• Ensures proper record retention of department records in compliance with city policies. Organizes and maintains both physical and electrical human resources records, including employee files, benefits documentation, and payroll records. Implements and manages record retention schedules to ensure timely archiving or disposal of documents. Audits records to ensure accuracy, completeness and adherence to retention policies.
• May represent the City at job fairs and other employment related functions.
• Performs other related duties as required.
  
  

Qualifications

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge Of

Technical principles and practices of human resources management specific to area of assignment; modern office procedures, methods, and equipment including computers; computer applications such as word processing, spreadsheets, and statistical databases; principles and practices of fiscal, statistical, and administrative research and report preparation; principles and procedures of record keeping; principles of business letter writing and basic report preparation; methods and techniques of public relations and customer service; mathematical principles; English usage, spelling, grammar and punctuation; pertinent federal, state, and local laws, codes, and regulations related to area of assignment; basic methods and techniques of public speaking.

Ability To

Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities; participate in the administration of assigned human resources programs and functions understand, interpret, and apply general and specific administrative and departmental policies and procedures; answer questions and provide information to City employees, outside agencies, and the general public requiring the interpretation and explanation of human resources program, policies, and procedures; perform a full range of technical, advanced clerical and routine administrative and programmatic work of a specialized nature involving the use of independent judgment and personal initiative; effectively represent the City to employees and outside individuals and agencies; research, compile, analyze, and interpret data; participate in the preparation of a variety of reports; maintain accurate, confidential and complete employee records; prepare correspondence and memoranda; implement and maintain standard filing systems; type and/or enter data at a speed necessary for successful job performance; operate and use modern office equipment including a computer and various software packages; work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person; exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports; organize work to meet priorities and deadlines; provide technical human resources management services independently in the absence of supervision; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.

Education And Experience

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training

Equivalent to the completion of the 12th grade and the equivalent of two years of college with major course work in human resources, business administration, or a related field.

Experience

Three years of responsible clerical and technical experience including some experience in support of a human resources program area related to area of assignment.