What are the responsibilities and job description for the Development Review Technician I-II-Senior (20652198) position at City of San Mateo?
Description
The City of San Mateo Community Development Department is looking to fill two (2) Development Review Technician I/II/Senior vacancies.
Why Join our Department?
The Community Development Department, also known as CDD, is organized into four divisions — Building, Code Enforcement, Housing, and Planning. CDD has broad responsibilities including, but not limited to, long-range planning, review of applications for new developments, implementation of the City’s housing programs, and maintenance of neighborhoods. You will be joining a talented team in a fast-paced, dynamic work environment dedicated to serving the San Mateo community. The Community Development Department’s core function is to ensure a quality-built environment, healthy neighborhoods, and a strong economic base in the City. Collaboration, innovation, respect, accountability, creativity, transparency, thoughtfulness, and informed risk-taking are attributes and competencies that we are seeking in the candidates.
Look to some of the reasons why the City of San Mateo is a great place to work: https://www.youtube.com/watch?v=_GTIzeSpc_g
What You’ll Do
The Development Review Technician I/II/Senior performs a wide variety of technical, paraprofessional support, and customer service duties related to building permits and development or planning applications; serves the public at the Community Development Department Permit Center; and performs other related work as required.
Development Review Technician I - This is the entry level class in the Development Review Technician series that allows the employee to develop journey-level knowledge and skills. Positions in this class typically have little or no directly related work experience. The Development Review Technician I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned. Employees are expected to demonstrate proficiency and advance to the Development Review Technician II classification. Development Review Technician I receives immediate supervision from the Permit Center Supervisor or higher-level department personnel and may receive training and guidance from a Development Review Technician II or Senior Development Review Technician.
Development Review Technician II - This is the journey level class in the Development Review Technician series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. They may assist with training of employees in the Development Review Technician I classifications and perform more difficult and complex duties. The Development Review Technician II receives general supervision from the Permit Center Supervisor or higher-level department personnel and may receive technical and functional lead direction from a Senior Development Review Technician. May provide training and guidance to Development Review Technician I.
Senior Development Review Technician – This is the advanced journey level in the Development Review Technician series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties, and by the nature of the public contact made. Employees perform the most difficult and complex duties and serve as a lead worker to employees in the Development Review Technician I and Development Review Technician II classifications. Employees at this level are required to be fully trained in all procedures related to assigned areas of responsibility. Senior Development Review Technician receives direction from the Permit Center Supervisor or higher-level department personnel. Serves as a lead worker over Development Review Technicians I/II.
The Senior Development Review Technician is a flexibly staffed classification, and positions are generally filled by advancement from the journey level class of Development Review Technician II through a competitive process, or, when filled from the outside, require prior and advance development review or permit technician work experience.
Depending upon assignment, duties may include, but are not limited to, the following:
Development Review Technician I/II
In addition to the duties listed above, duties may include the following:
Ideal Candidate
Who You Are
Development Review Technician I:
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Development Review Technician I
What We Offer
Salary: Development Review Technician I, $6,512 - $7,767; Development Review Technician II, $7,237 - $8,631; Senior Development Review Technician, $7,958 - $9,492.
The City of San Mateo Community Development Department is looking to fill two (2) Development Review Technician I/II/Senior vacancies.
Why Join our Department?
The Community Development Department, also known as CDD, is organized into four divisions — Building, Code Enforcement, Housing, and Planning. CDD has broad responsibilities including, but not limited to, long-range planning, review of applications for new developments, implementation of the City’s housing programs, and maintenance of neighborhoods. You will be joining a talented team in a fast-paced, dynamic work environment dedicated to serving the San Mateo community. The Community Development Department’s core function is to ensure a quality-built environment, healthy neighborhoods, and a strong economic base in the City. Collaboration, innovation, respect, accountability, creativity, transparency, thoughtfulness, and informed risk-taking are attributes and competencies that we are seeking in the candidates.
Look to some of the reasons why the City of San Mateo is a great place to work: https://www.youtube.com/watch?v=_GTIzeSpc_g
What You’ll Do
The Development Review Technician I/II/Senior performs a wide variety of technical, paraprofessional support, and customer service duties related to building permits and development or planning applications; serves the public at the Community Development Department Permit Center; and performs other related work as required.
Development Review Technician I - This is the entry level class in the Development Review Technician series that allows the employee to develop journey-level knowledge and skills. Positions in this class typically have little or no directly related work experience. The Development Review Technician I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned. Employees are expected to demonstrate proficiency and advance to the Development Review Technician II classification. Development Review Technician I receives immediate supervision from the Permit Center Supervisor or higher-level department personnel and may receive training and guidance from a Development Review Technician II or Senior Development Review Technician.
Development Review Technician II - This is the journey level class in the Development Review Technician series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. They may assist with training of employees in the Development Review Technician I classifications and perform more difficult and complex duties. The Development Review Technician II receives general supervision from the Permit Center Supervisor or higher-level department personnel and may receive technical and functional lead direction from a Senior Development Review Technician. May provide training and guidance to Development Review Technician I.
Senior Development Review Technician – This is the advanced journey level in the Development Review Technician series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties, and by the nature of the public contact made. Employees perform the most difficult and complex duties and serve as a lead worker to employees in the Development Review Technician I and Development Review Technician II classifications. Employees at this level are required to be fully trained in all procedures related to assigned areas of responsibility. Senior Development Review Technician receives direction from the Permit Center Supervisor or higher-level department personnel. Serves as a lead worker over Development Review Technicians I/II.
The Senior Development Review Technician is a flexibly staffed classification, and positions are generally filled by advancement from the journey level class of Development Review Technician II through a competitive process, or, when filled from the outside, require prior and advance development review or permit technician work experience.
Depending upon assignment, duties may include, but are not limited to, the following:
Development Review Technician I/II
- Assist the public at the Permit Center, provide customer service in person, by phone or by email regarding building and development review submittal/application requirements, including but not limited to applicable fees, plan review, permitting, inspection processes and project status.
- Screen and review building permit and development review applications for completeness; enter permit data into permitting software database; route plans and specifications to all applicable City departments and/or outside agencies for review, track plan review process
- Compile building permit and related data as directed, prepare various reports. Review and issue permits for minor applications for conformance with ordinances, applicable state law and department's standards, policies, and guidelines.
- Calculate various fees, prepare fee estimates and apply fees to permits or other development review billings.
- Approve and issue over-the-counter permits.
- Build and maintain positive working relationships with co-workers, other City employees and the public using practical principles of good customer service.
- Foster an environment that embraces diversity, integrity, trust, and respect.
- Be an integral team player, which involves flexibility, cooperation, and communication.
- Perform related duties as assigned.
In addition to the duties listed above, duties may include the following:
- Plan, prioritize, and review the work of staff assigned to a variety of development review support duties.
- Assist the general public with questions regarding building and development review/permit requirements.
- Accept building permit and development review applications, act as lead on complicated plan check input and questions.
- Participate in evaluating the activities of staff, recommending improvements and modifications.
- Coordinate and prepare counter coverage and daily/weekly task rotation schedules.
- Provide and coordinate staff training; work with employees to correct deficiencies.
- Compile building related data as directed; prepare various reports.
Ideal Candidate
Who You Are
Development Review Technician I:
- You possess knowledge of concepts and techniques of customer service; correct English usage, spelling, grammar and punctuation; public counter customer service methods, procedures, computer equipment, and computer software applicable to assignment; basic arithmetic calculations.
- You possess the ability learn and apply front counter and permitting policies, concepts, and techniques; on a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports, and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures; on a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 25 pounds or less (including blueprints); maintain, update, and ensure the accuracy of fiscal and customer records and data; make mathematical calculations; use sound judgment in recognizing scope of authority; operate and use office equipment including computers and applicable software; maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities; utilize appropriate safety procedures and practices for assigned duties; establish and maintain effective working relationships with those contacted in the course of work; work with various cultural and ethnic groups in a tactful and effective manner; communicate clearly and concisely, both orally and in writing.
- You possess knowledge of operations, procedures, policies and precedents of the City and the development review process; Principles, methods, and practices of plan checking; Principles and techniques of work planning and coordination; Basic knowledge of building codes and permitting.
- You possess the ability to provide technical and functional leadership and effectively train staff; perform the most complex duties related to building permit issuance; development review applications, and plan checking. understand; interpret and explain department policies and procedures. observe; identify and problem solve office operations and issues for the public; use sound judgment in recognizing scope of authority; operate and use modern office equipment including computers and applicable software; maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities and act as a backup for lower-level staff as assigned; utilize appropriate safety procedures and practices for assigned duties; communicate effectively orally and in writing; relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy; and establish and maintain effective, cooperative and collaborative working relationships with others.
- You possess knowledge of principles and practices of technical and functional leadership; principles and techniques of plan checking; policies and procedures of fee assessment and collection; principles and practices of customer service; permit center customer service methods, procedures, computer equipment, and computer software applicable to the assignment; and English usage, spelling, grammar and punctuation.
- You possess the ability to balance multiple and complex work assignments and manage time wisely; understand and apply customer service concepts and techniques, internally and externally; coordinate and collaborate internally with various divisions and departments on the development review process.
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Development Review Technician I
- Equivalent to the completion of the twelfth grade supplemented by college course work in planning, architecture, construction technology or a related field.
- At least two years of responsible experience similar to Development Review Technician I.
- Equivalent to the completion of the twelfth grade supplemented by college course work in planning, architecture, construction technology or a related field.
- At least two years of responsible journey level experience equivalent to Development Review Technician II or permit technician positions in other jurisdictions.
- Equivalent to the completion of an Associate’s degree from an accredited college with major courses work in planning, architecture, construction technology or a related field.
- Possession of an International Code Council Permit Technician Certificate is required within 12 months of employment.
- One year of responsible office or clerical experience involving customer service is desirable.
- Possession of an International Code Council Permit Technician Certificate is desirable.
- Experience in a planning, building, contracting, public works, or a related field is highly desirable.
- Supervisory/Leadership experience is desirable.
What We Offer
Salary: Development Review Technician I, $6,512 - $7,767; Development Review Technician II, $7,237 - $8,631; Senior Development Review Technician, $7,958 - $9,492.
- Comprehensive benefits package including generous paid leave and health benefits
- CalPERS retirement (2% @ 55 for classic members; 2% @ 62 for new members. Classic employees contribute 8.34% to CalPERS and New members contribute 7.5% to CalPERS with participation in the Social Security Program
- City contribution of 0.5% and a 0.5% City match to Deferred Compensation
- City contribution of 1.0% to Retirement Health Savings
- Bilingual Differential $195 monthly (if applicable)
- Employee housing loan up to $7,500 for home purchase or rental move-in assistance in the City of San Mateo
- Free Fitness classes through City of San Mateo Parks and Recreation, Employee Assistance Program, and Credit Union Membership
- This position is represented by the San Mateo City Employees’ Association Unit
Salary : $6,512 - $7,767