Human Resources Technician (UC)

The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community.  

Under general supervision, the Human Resources Technician performs paraprofessional human resource duties to assist in a variety of human resource functions such as recruitment and selection, benefits, and the collection, preparation, and verification of data for human resources related functions.

The Human Resources Operations Division is responsible for the full life cycle of employment, from recruitment to retirement.  This recruitment will result in an eligibility list with initial placement in either Recruitment and Selection (Talent Acquisition) or Benefits Administration based on the selected candidate's qualifications.

• Plans and designs recruitment and selection materials such as timelines, advertising sources, and the number and type of examination components. 
• Obtains and compiles test questions from various sources for multiple-choice and oral examinations. 
• Reviews test questions with supervisors and subject matter experts. 
• Develops and compiles materials for examinations. 
• Administers selected performance, written, and oral examinations. 
• Coordinates oral interview examinations by contacting raters and conducting orientations for interview panels. 
• Reviews and evaluates job applications for compliance with established standards.
• Writes job announcements and interviews prospective employees. 
• Prepares and coordinates job advertisements and coordinates payments with user departments. 
• Maintains up-to-date recruitment resources and methods to attract qualified applicants. 
• Verifies, calculates, and inputs data pertaining to employees, classification, compensation, pay incentives, and other payroll data on new employees and separations into the City’s payroll system. 
• Meets with applicants to provide feedback on outcome of examinations. 
• Assists with benefits administration. 
• Posts employee information online using CalPERS automated system. 
• Provides pension estimates and retirement cash-out information. 
• Coordinates the City’s Rideshare Program. 
• Coordinates the City tuition reimbursement program. 
• Updates employee seniority analysis reports. 
• Writes memos and letters on a variety of topics to applicants, organizations, and employees. 
• Gathers, compiles, and evaluates a variety of information and statistical data. 
• May serve as an administrator for the NEOGOV applicant tracking and onboarding system, and train users. 
• Performs other related functions as assigned.

Some experience performing technician level human resource or administrative duties or two years of experience performing support staff duties in a human resource office; or any equivalent combination of training and experience which provides the following knowledge, skills, and abilities

DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of: principles and methods of administrative practices and procedures for benefits and recruitment and selection, including recruitment advertising and interviewing, and general human resource operations.
Skill in: personal computer operation and Microsoft Office suite software.
Ability to: maintain the confidentiality of sensitive personnel information; maintain accurate records; collect and evaluate data; perform mathematical calculations; prepare reports and correspondence; communicate effectively, both orally and in writing; establish and maintain effective working relationships with employees and the general public.

Special Minimum Requirement: 
Possession and retention of a valid California Class C Driver's License throughout tenure in this position is a condition of employment.

Highly Desirable:
Bilingual fluency in either Spanish or Vietnamese .
Possession of IPMA CertificationAll applicants are required to complete and submit a City application form online and answer the supplemental questionnaire.  Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application.    To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide.  
 
Applications will be reviewed by the Human Resources Department.  Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include:
 
Written Examination (Tentatively scheduled for November 6th-12th, 2024): (Weight of 50%) will evaluate applicants' knowledge of principles and methods related to the Human Resources Technician position.

Oral Interview Examination (Tentatively scheduled for December 2, 2024): (Weight of 50%) will evaluate the candidates' experience, training, education and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score of 70% in order to be placed on the eligible list.
 
Candidates need a minimum passing score in order to be placed on the eligible list. Candidates must achieve a passing score in every component of the selection process in order to be placed on the eligible list. The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%.  
 

Salary : $68,460 - $87,408