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EXEMPTION & DATA SPECIALIST

City of Santa Rosa
Milton, FL Full Time
POSTED ON 8/5/2025 CLOSED ON 9/3/2025

What are the responsibilities and job description for the EXEMPTION & DATA SPECIALIST position at City of Santa Rosa?

General Description

Specialized clerical work providing efficient, effective service during the courteous collection of real estate data, personal property data, processing of exemption as provide by the Florida Legislature, and classified use applications. Assist in the investigation of Homestead applicants, and conduct receptionist related work which follows well established procedures. Responsible for approving or denying exemptions as well as collection of information as it effects this office.

Essential Job Functions

Essential functions are fundamental job duties. They do not include marginal tasks which are also performed but are incidental to the primary functions. The omission of specific statements of duties does not excluded them from the position if the work is similar, related or a logical assignment to the position, nor does every position allocated to the class necessarily perform every duty listed. Personal characteristics required of all employees such as honesty, industry, sobriety and the ability to get along with others, are presumed qualities and may not be listed specifically.

  • Assists property owner filing for exemptions and classified use;
  • Processes large volumes of returned mail;
  • Reviews property record files to locate property and relay ownership information;
  • Verifies correct property parcel to input exempt information;
  • Inputs data entry;
  • Answers incoming calls concerning all aspects of the valuation process and providing the public with information related to such;
  • Assists the public by explaining laws as it pertains to each exemption;
  • Assists public with assessment data, maps, plats, etc.
  • Calculates taxes based on proposed millage, assessments, MSTU and MSBU's;
  • Traces legal descriptions to identify property locations;
  • Receives and screens incoming telephone calls and routes inquiries to proper division or department;
  • Investigates and determines status of Homestead applications (approve or disapprove);
  • Oversees the furnishing of general information to the public;
  • Work office hours are Monday thru Friday 8:00 a.m. - 4:30 p.m. with occasional weekend work in January and February;
  • Performs related duties as required.

ESSENTIAL PHYSICAL SKILLS: Must be able to operate a computer, printer, facsimile, photocopier, calculator, and other standard office machines and data entry equipment; must be able to stand and sit for extended periods; communicate using speaking, hearing and vision skills; communicate effectively and courteously with the public and internal staff; interpret, explain and apply applicable rules and regulations governing the work.

ENVIRONMENTAL CONDITIONS: Work in an office, limited field work during investigations.

KNOWLEDGE OF: General office equipment, general office procedures; data entry, filing, answering telephone; basic procedures and principles of mathematics, and Business English.

ABILITY TO: Ability to gain knowledge of local tax structures, legal descriptions, including lot and block, government survey system, metes and bounds; make rapid and accurate mathematical calculations; locate properties from county maps and aerial photographs; operate machinery and equipment; accurately and timely perform data entry tasks; receive public with poise, tact, patience and courtesy; possess personality to react in a positive manner with public; neat appearance; pleasant voice using grammatical choice of words; establish and maintain working relationship with employees and public; deal with a sometimes difficult public in a tactful, courteous and professional manner; operate multi-line telephone exchange; follow oral and written instructions; answer calls and questions.

Minimum & Preferred Qualifications

Graduation from high school or GED. Two (2) years clerical office experience, public contact, and administrative support to include one (1) year experience with Microsoft Word and Excel. Experience in a Property Appraiser's Office is preferred.

LICENSE: Applicant must possess a valid Driver License at the date of hire and maintain said license while employed in this position.

Supplemental Information

Applicants must have at least the minimum educational documentation and/or certifications (requested within the job description) uploaded with their application to be eligible for consideration. Documentation may be uploaded at the time of application, scanned and emailed, faxed, or hand-delivered.

NOTE: The information given on your application will be evaluated against the minimum qualifications of the job description. After all applications are evaluated, your name will be placed on the employment list and sent to appropriate hiring authority for consideration.

The online application and complete job descriptions can be viewed at www.santarosa.fl.gov Complete job descriptions may also be obtained at the Human Resources office located at 6495 Caroline Street, Suite H Milton, FL 32570.

Candidates may be asked to demonstrate knowledge and skills related to the position during the interview process.

A Drug Free Workplace/EQUAL OPPORTUNITY EMPLOYER /Veteran's Preference will be given in accordance with Florida Statutes.

HOLIDAYS: Employees receive 11 paid holidays.

Annual Leave

0-4 years - Employee is eligible to earn up to 104 hours per year. (4 hours per pay period)

5-9 years - Employee is eligible to earn up to 130 hours per year. (5 hours per pay period)

10-14 years - Employee is eligible to earn up to 156 hours per year. (6 hours per pay period)

15-19 years - Employee is eligible to earn up to 182 hours per year. (7 hours per pay period)

20 years - Employee is eligible to earn up to 208 hours per year. (8 hours per pay period)

SICK LEAVE: Employee is eligible to earn up to 104 hours per year. (4 hours per pay period)

HEALTH INSURANCE: Choice between three (3) health plan options.

DENTAL INSURANCE: Employee has the opportunity to purchase dental insurance.

VISION INSURANCE: Plan may be purchased by employees and their eligible family members.

FLEXIBLE BENEFITS: Consists of Health, Dental, Cancer, Short Term and Long Term disability. These benefits may be purchased by employees on a pre-tax basis.

LIFE INSURANCE: FREE policy for $25,000

SUPPLEMENTAL LIFE INSURANCE: Employee may purchase additional life and accidental death insurance through group rates.

TAX-FREE SPENDING ACCOUNTS: Tax-free spending accounts to help pay for health care and dependent care expenses.

RETIREMENT: As a Florida Retirement System (FRS) member, employees pay 3% of gross salary on a pre-taxed basis with the County contributing the remaining amount. Eligibility depends on option chosen; either 1 or 8 years to vest.

DEFERRED COMPENSATION: Tax deferred savings plan available for retirement purposes. Employee pays full cost.

SOCIAL SECURITY: Social Security Retirement, Disability, and Insurance Benefits.

CREDIT UNION: Banking services including checking, savings, and loans available per credit union policy.

JURY DUTY: Paid leave for jury duty.

BEREAVEMENT LEAVE: Up to three (3) days leave for death in immediate family.

EMPLOYEE ASSISTANCE PROGRAM: FREE confidential counseling and referral service for employees and their families. Three visits per year for each employee and immediate family members.

UNIFORMS: FREE uniforms for those required to wear uniforms.

EDUCATIONAL OPPORTUNITIES: Full and partial reimbursement of tuition cost for approved course work.

SICK LEAVE POOL: Paid leave, up to 480 hours, awarded for absence due to health emergency.

01

Please indicate your highest level of education completed.

  • High School Diploma or GED
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree or higher
  • None of the above

02

If you indicated completion of a degree, please provide your major and/or minor (if none, enter "N/A") in the space provided.

03

Please indicate your years of clerical office experience, public contact, and administrative support?

  • None
  • Less than 2 years
  • At least 2 years but less than 4 years
  • At least 4 years but less than 6 years
  • At least 6 years but less than 8 years
  • At least 8 years but less than 10 years
  • At least 10 or more years

04

Please describe your clerical office experience, public contact, and administrative support (if none, enter "N/A") in the space provided.

05

Do you have at least one (1) year of experience with Microsoft WORD?

  • Yes
  • No

06

Please indicate your level of proficiency with Microsoft WORD.

  • None, but willing to learn
  • Beginner
  • Intermediate
  • Advanced
  • None of the above

07

Do you have at least one (1) year of experience with Microsoft EXCEL?

  • Yes
  • No

08

Please indicate your level of proficiency with Microsoft EXCEL.

  • None, but willing to learn
  • Beginner
  • Intermediate
  • Advanced
  • None of the above

09

Do you have work experience in a Property Appraiser's Office?

  • Yes
  • No

10

If you answered "Yes" to the previous question, please indicate the name(s) of the organization(s) and position(s) held with a Property Appraiser's Office (if "No", enter "N/A") in the space provided.

11

Do you possess a valid Driver License?

  • Yes
  • No
  • Required Question

Salary : $25,000

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