What are the responsibilities and job description for the POLICE DISPATCHER (LATERAL) position at City of Surprise, AZ?
Work schedule is variable which includes nights, weekends, and holidays and when the need arises.
SUMMARY
Incumbents answer emergency and non-emergency telephones, prioritize the calls, and dispatch emergency personnel to crime scenes and calls for service. Incumbents also enter and maintain warrants, property files, and citations.
EDUCATION and/or EXPERIENCE
Entry-level applicants:
High School Diploma or G.E.D., and one year high volume, telephone and keyboarding experience. Additional education cannot be substituted for experience.
Lateral applicants:
High School Diploma or G.E.D., and two years experience as a public safety dispatcher in a law enforcement agency. Additional education cannot be substituted for experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS
Must have or be able to attain Arizona Criminal Justice Information System (ACJIS) Terminal Operator Certification (TOC), Level A, within six months of hire.
SELECTION PROCESS
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview and an assessment exercise.
Successful candidates will receive a post-offer, pre-employment background screening to include:
- Fingerprinting
- Criminal Background screening
- Polygraph Examination
- Psychological Exam
- Drug Testing
- E-Verify
The City of Surprise is an EEO/ADA reasonable accommodation employer.
The City of Surprise offers a broad range of inclusive employee benefits to help employees in their work and personal lives. We are committed to a total rewards strategy that provides our employees with competitive compensation, generous benefits, and an environment that supports a healthy work/life balance for our diverse workforce. Our comprehensive benefits package includes health coverage, retirement, and a variety of work/life programs, including generous paid time off and twelve holidays. For additional benefit information,
