What are the responsibilities and job description for the IT Support Specialist position at City of Sylvania?
The City of Sylvania is seeking experienced candidates for a full-time IT Support Specialist position. The IT Support Specialist / Helpdesk role will be responsible for providing technical assistance and support to the onsite workforce with regards to City computers, networks & VOIP systems. This role includes running diagnostic programs, isolating problems and determining and implementing various software or hardware solutions. Providing technical support and assistance via phone, in person, or remotely, depending on the circumstance. The starting salary for this position is $48,621 annually with excellent benefits.
Minimum Qualifications:
· A high school diploma or higher. Associate’s or Bachelors degree in computer science preferred
· Must be able to perform the physical requirements of the job. Including but not limited to climbing ladders, working overhead and lifting up to 50lbs.
· Be available during off hours, in the unlikely event of an emergency or assist with a project that requires downtime.
Job Types: Full-time, Permanent
Pay: $48,621.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $48,621