What are the responsibilities and job description for the INFORMATION TECHNOLOGY INTERN - COMMUNICATIONS & CUSTOMER SUPPORT (INTERN I) (AT-WILL) position at City of Torrance?
IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.
The Department
The Communications and Information Technology Department (CIT) is responsible for the administration of the City's information and communications systems and infrastructure. Our services include the planning, procurement, delivery, maintenance and training which support the business functions of City departments through technology. The Communication and Information Technology department's responsibilities include: computer hardware systems, data and telecom infrastructure, data management, information security, radio and wireless communications, software and applications, and telephone and voice systems.
The InternshipThe Communications & Customer Support Division of the CIT Department is looking for a dedicated, flexible, individual with a desire to pursue a career in Information Technology, to serve as a part-time Intern. This position provides assistance with customer and helpdesk support. The Information Technology Intern (Communications & Customer Support) will also assist with installing and maintaining computer systems.
The Information Technology Intern (Communications & Customer Support) will have hands-on training with installing and replacing computer systems in a government organization.
HOURS: This is part-time internship will last up to six months, but could end sooner based on department needs.
The Intern I is a non-benefited, entry-level position for high school students, recent high school graduates, and current college students, preferably with a minimum of six months of paid or unpaid work experience.
Ideal Candidate
The most successful candidate will possess:
- A willingness to learn and the desire to pursue a career in Information Technology.
- Experience with Microsoft 365 products.
- The ability to establish and maintain effective working relationships with associates and the public.
- An understanding of principles and practices of computer and desktop support.
- Experience with communicating with users and following instructions.
Certifications in Microsoft Teams Administration, Endpoint Management, Azure ID, CompTIA in network, technology, or security are highly desirable. Interested candidates must submit an online application and supplemental questionnaire at www.TorranceCA.Gov/Jobs. The filing period begins Thursday, July 25, 2024 and closes Thursday, August 01, 2024 at 2:00 p.m. Only those candidates whose training and experience best meet the City and department's needs will be invited to the oral interview.
Interviews are tentatively scheduled on Thursday, August 08, 2024.
If you have questions about this rewarding opportunity, please contact Nico Pietrantonio at 310-618-2965 or via email at Npietrantonio@TorranceCA.Gov.Applicants with disabilities who require special testing arrangements must contact Civil Service Division. If you have a disability for which you require an accommodation, please contact us at (310) 618-2967 no later than five (5) business days before the test date.
This position requires the ability to perform installation work involving exertion of a moderate amount of physical effort to stoop, crouch and lift in the performance of duties; ability to perform duties in a safe manner; ability to lift objects up to 50 lbs.
As a condition of employment, candidates must pass a background check and a pre-employment medical examination.
The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.
Salary : $16 - $18