What are the responsibilities and job description for the TRANSIT DISPATCHER position at City of Torrance?
WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT
IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.
The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance today.
Torrance Transit is a municipally operated public transportation agency in the South Bay region of Los Angeles County. The agency directly operates a fleet of 63, 40-foot buses and a network of eleven (11) fixed-route bus lines. The mission of Torrance Transit is to provide safe, reliable, inexpensive and courteous transportation to our customers--the people who live, work and do business in the City of Torrance and the region.
Torrance Transit is currently looking for a computer savvy Transit Dispatcher with excellent communication skills and the ability to exercise good judgment in stressful or emergency situations.THE POSITION
Transit Dispatchers operate communication systems utilizing radio, telephone and computer equipment to provide assistance to Bus Operators and the public. Transit Dispatchers coordinate and dispatch all Bus Operator assignments and provide instruction and direction to operators in areas such as customer service, safe driving practices, schedule maintenance and 8/80 log compliance.
This position dispatches personnel and equipment in response to service requests; identifies, checks and reports operational problems and incidents to supervisors; makes recommendations and proposes solutions to operational issues; and prepares written reports regarding transit operations, safety events, breakdowns, and mechanical defects.
Transit Dispatchers also greets patrons, answers questions regarding routes and time schedules concerning the Torrance Transit System and connecting lines in the Los Angeles Metropolitan area. When necessary, this individual will drive a bus over an assigned route. Performs other related work as required.
For more information about the duties of the position, click here.
HOURS
This position requires availability to work various shifts on weekdays, weekends, evenings, and holidays. Education and Experience
Any combination of education and experience that would have provided the knowledge and skills required is qualifying. A typical way to obtain the knowledge and skills would be:
Three years of full-time experience as a Bus Operator at the City of Torrance or comparable agency; AND a Current California Class A or B Drivers License with a P endorsement and air brakes.
Successful candidates will possess the following:
- A safe driving record with no points within the last three (3) years;
- Utilize Transit related software applications including Clever Devices and Trapeze OPS;
- Accurately input data and complete reports using Microsoft Excel and Microsoft Office;
- Communicate clearly and concisely and interact politely and cooperatively with others;
- Work independently in a fast-paced and demanding environment;
- Effectively prioritize situations and make decisions based on the information received; and
- Work under stressful conditions and react appropriately using good judgment.
Special Requirement: A current DMV K4 driving record showing a ten-year driving history and no points within the last three (3) years is required at time of application.
Only those candidates who best meet the City and Department's needs will be invited to participate in the testing process, which will consist of the following components:
Written Exam - 40% (To be determined at a later date)
Oral Interview - 60% (To be determined at later date)
Visit www.TorranceCA.Gov to find out more information about our community.
Applicants with disabilities who require special testing arrangements must contact Human Resources prior to the examination date(s). If you have a disability for which you require an accommodation, please contact us at (310) 618-2915 prior to the test date.
In accordance with the Memorandum of Understanding between TME-AFSCME and the City of Torrance, new employees covered under that memorandum shall become members in good standing and pay the required service fee to said Local.
Positions under this classification perform "Safety Sensitive" functions as defined by the US Department of Transportation (DOT) and are subject to Federal drug and alcohol testing. Pursuant to the US DOT Drug and Alcohol Testing Regulations – 49 CFR Part 40, Federal Regulations do not authorize the use of Schedule 1 drugs, including marijuana and Cannabidiol (CBD) products, for any reason.
As a condition of employment, applicants will be required to pass a pre-employment medical examination, a DOT drug and alcohol test, and a background investigation. The background check will include the requirement for a signed release of information to obtain DOT regulated drug and alcohol testing records from previous employers to be provided to the City of Torrance in accordance with DOT Regulation 49 CFR Part 40, Section 40.25.
The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.
City of Torrance Inclusion Statement
The City of Torrance is a welcoming and culturally-rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact.The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees!
Salary : $6,027 - $6,644
