What are the responsibilities and job description for the Administrative Specialist I position at City of Virginia Beach?
Home to more than 456,000 people, Virginia Beach is the largest city in the Commonwealth of Virginia. A dynamic community strengthened by adverse mix of industry, attractions and people, Virginia Beach is recognized globally as one of the best places to live, work and do business. As a VB rescue agency, Virginia Beach EMS aims to provide the highest quality of pre-hospital emergency patient care, education, and rescue services that preserve life, reduce suffering, and promote the safety of the people in our community. There are more than 400 certified providers, both volunteer and career, who respond to more than 53,000 emergency calls on a yearly basis. Join this exemplary and dedicated team!
As an Administrative Specialist with the Department of Emergency Medical Services (EMS) you will:
- Conduct research and analysis and compose reports requiring in-depth business knowledge of the division/department.
- Coordinate with internal and external contacts to gather and provide information for regularly recurring reports; and incorporate statistical and narrative information into reports, describing the data and its relationship to the division/department business.
- Process requests for medical records from citizens, subpoenas, requests from legal council and other parties. Testify in court to the validity of records as required.
- Coordinate medical records request response with third-party billing company.
- Coordinate and track all HIPAA training for career staff and volunteers. Assist with development and implementation of HIPAA training in coordination with the City Attorney's office. Respond to all HIPAA inquiries and complaints received
- Provide input in the development of division or department goals and objectives so that agency-wide coordination toward accomplishing them may result.
- Coordinate response to all Freedom of Information Act (FOIA) requests for Emergency Medical Services (EMS). Work with City FOIA office to meet all deadlines.
- Create desktop applications to produce spreadsheets or reports for department/division use.
- Review EMS billing files prior to upload to third-party billing contractor. Check for completeness, timeliness and accuracy of all information prior to submission for billing. Follow-up on outstanding bills and submissions as needed.
- Serve as a division or department representative on committees or at meetings to exchange information on a citywide basis.
- May supervise support staff.
- Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on then current workloads and department needs.
