What are the responsibilities and job description for the Family Services Specialist II position at City of Virginia Beach?
A $2,500 hiring bonus is being offered for this position. Hiring bonuses shall only be for new hires of original employment or reemployment as defined in Human Resources Policy No. 5.0.
- $500 will be awarded in the first paycheck.
- $750 will be awarded upon completion of the six (6) month interim performance evaluation with an overall rating of “Meets Expectations”.
- $1,250 will be awarded upon completion of the employee’s one (1) year probationary period and a performance evaluation with an overall rating of “Meets Expectations”.
The City of Virginia Beach Department of Human Services is seeking talented Family Services Specialist II to work in the Adult Services unit as an APS Investigator. This candidate will complete intake assessment for Adult Protective Services report; Investigate Adult Protective Services referrals within policy requirements; Assess client’s risk factors, physical and psychological capacity with the Uniform Assessment Instrument (UAI) to determine client’s service and related financial needs; develop an appropriate service plan, referrals and community resources; gather, interpret and apply interview and related investigative information to accurately assess and direct client to services and resources.
Duties:
- Accept referrals for investigations allegations of abuse, neglect, and /or exploitation of adults that meet criteria for a valid report.
- Manage more complex cases, with more than one type of alleged abuse, neglect, or exploitation, cases with multiple alleged perpetrators, and priority and emergency cases.
- Conduct investigations in community, licensed residential settings, licensed group homes, licensed day programs, and unlicensed residential settings.
- Conduct face to face interviews with alleged victims, alleged perpetrators, and other collateral contacts.
- Collect and evaluate relevant information to make decisions related to investigation, services, and outcomes.
- Complete documentation and casework within required timeframes based on local and/or state guidelines.
- Assess vulnerable adult's cognition, physical, mental, and functional abilities.
- Coordinate and collaborate with appropriate licensing agencies, law enforcement agencies, legal entities, contractors/providers, Physicians, hospitals, and numerous community agencies, to provide services to vulnerable adults.
- Provide emergency intervention support to adult by contacting emergency services, crisis intervention team, recognizing criteria for temporary detention order to remove adults from environments when imminent danger is determined to be present.
- Provide client advocacy, as well as consultation, networking, family support and crisis intervention.
- Complete Universal Assessment Instrument (UAI), service plans, safety plans based on client’s needs.
- Prepare court documents and testify in court proceedings.
The City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and Paid-Time-Off.