RAMP SERVICE AGENT

Job Summary

The Ramp Service Agent ensures all passengers are greeted and aircraft is fueled and tied down as required. Ensures airport grounds, facilities and equipment are maintained and serviceable, as required.

Essential Job Functions

• Maintain regular and prompt attendance; physically present to work;
• Assist itinerant flights, travelers, as required, with baggage, and flight arrangements;
• Maintain runway and taxiway lighting equipment;
• Performs safety inspections and submits work orders as necessary;
• Prepares arriving/departing aircraft, as required; GPU, Fuel, tug and parking aircraft (tie-down);
• Assists with fueling and tugging aircraft, as required;
• Maintain exterior grounds (grass and tree maintenance);
• Ensures National Weather Service Reports and fuel reports are generated and reported, as required;
• Ensures preventative maintenance schedules for aircraft equipment and machinery;
• Apply herbicide throughout airport property;
• Assists in car rentals, hotel reservations and meal preparations;
• Assists with verifying Domestic and International Flights;
• Assists with Regulated Garbage Regulations;
• Assists with interior general facility maintenance, as required;
• Assist with fuel and retail sales;
• Performs other similar or related duties as assigned.
• Employee may be required to work beyond normal business hours at night and/or on weekends

Minimum Qualifications & Requirements

• Applicant must pass pre-employment background check and drug screen at the City's expense.
• High School Diploma; or equivalent;
• One (1) to three (3) years of work related experience;
• Applicate must have a current valid Class "C" Driver's License and be insurable
• Herbicide Application Certification.
• Aviation Safety Procedures Certification;
• Must successfully complete Emergency Management and Incident Command Training within first three months upon hire
• Bilingual English/Spanish Preferred

Knowledge, Skills, and Abilities

Knowledge of aircraft and airport operations, is preferred.

Employee must have experience handling mowing/shredding equipment to perform general exterior ground maintenance.

Employee must be familiar or learn about various aircraft operations and fueling procedures.

Employee must be able to operate airport machinery and equipment.

Working Conditions/Physical Demands

Duties may involve close hand and eye coordination and physical dexterity. Manipulation and motor control under conditions that may require extreme accuracy may be critical. The manual skills required are comparable to those which might be needed in making repairs to delicate electronic instruments or complex equipment, conducting laboratory tests, performing microscopic experiments, administering injections, firing a gun, or operating Class B vehicles or safety vehicles at high speeds.

Work requires moderate intermittent physical strength and effort daily. Work includes lifting, moving, and positioning/loading heavy objects (up to 100 lbs.), pulling, pushing, remain stationary or move about for the full workday may also be involved. Driving in adverse weather troublesome road conditions may be required.

Additional Information

ACCOUNTABILITY: Consequences of errors, missed deadlines or poor judgment would include monetary losses due to waste of material, damage to buildings and equipment or personal injuries.

JUDGMENT: Numerous standardized practices, procedures, or general instructions govern the work and in some cases, may require additional interpretation. Judgement is needed to locate, select, and apply the most pertinent practice, procedure, regulation, or guideline.

COMPLEXITY: Work consists of the practical application of a variety of concepts, practices, and specialized techniques relating to a professional or technical field. Assignments typically involve evaluation and interpretation of factors, conditions or unusual circumstances; inspecting, testing or evaluating compliance with established standards or criteria; gathering, analyzing and evaluating facts or data using specialized fact-finding techniques; or determining the methods to accomplish the work.

SUPERVISION REQUIRED: The employee plans, prioritizes, and carries out the regular work in accordance with standard practices and previous training. The employee interprets instructions and/or adapts methods to resolve particular problems. Instructions for new assignments usually consist of statements of desired objectives, deadlines, and priorities. Technical and policy problems or changes in procedures are discussed with supervisor. Work is generally reviewed only for technical adequacy, appropriateness of actions or decisions, and conformance with policy, or other requirements.

NATURE AND PURPOSE OF PERSONAL CONTACTS: Position interacts with co-workers, the public, and external contacts such as vendors, bankers, attorneys, or other professionals to explain or interpret procedures or guidelines, plan or coordinate work, or resolve problems. More than ordinary courtesy, tact, and diplomacy may be required to resolve complaints or deal with hostile or uncooperative persons. Employee may furnish news media with routine information such as meeting agendas or departmental procedures.

WORK ENVIRONMENT: The nature of duties may involve continuous presence, exposure of unpleasant or irritating elements, such as considerable noise, odors, chemical fumes, dust, smoke, heat, cold, oil, dirt or grease. Work is continually performed outdoors, regardless of weather conditions. Work generally contains one or more constant elements of stress such as being on call for 24 hours or being under prolonged pressure during emergency situations. Mental stress is usually present in the form of being required to weigh completing and concurrent demands under deadline pressures.

OCCUPATIONAL RISKS: Duties regularly present potential risk of injuries from improper exposure that could result in loss of time from work. Examples of injury include burns from chemicals, steam, or fire, severe muscular strains from working with extremely heavy material, falls from heights more than three feet and illness from exposure to communicable diseases. Special safety precautions, training, or protective clothing such as gowns, coats, gloves, glasses, hats or boots may be required.

CONFIDENTIALITY: Has access to some confidential information obtained during performance of regular position responsibilities.

WORKFORCE DISPERSION: Employees work at the same location and the same work shift, a few may be dispersed.

Disclaimer

This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so assigned to this position. This job description is subject to as the needs and requirements of the job change.

Salary : $15