C.T.E. Student

Summary

*This opportunity is for High School seniors currently enrolled in a local High School Career & Technical Education (CTE) program. This recruitment is for positions in City Administration and Information Technology (IT).*

Under direct supervision, performs general routine work in an office, vocational, or technical work environment, depending on area of assignment, designed to provide practical work experience for the participant.

ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Essential duties and responsibilities may include, but are not limited to, the following:

• Provides customer service by answering phones and directing calls appropriately, greeting the public, and responding to routine inquiries and service requests.
• Performs routine data entry and/or light typing; maintains records; performs and maintains paper and electronic filing of specified departmental documents; performs other specialized office functions as assigned.
• Assists with first level technical support and assistance to customers; explains issues and offers solutions according to department policies, procedures, standards, and guidelines; follows up with user to assure request is resolved.
• Refers complex requests, incidents, or problems to senior staff to facilitate continued improvement of customer services.
• Runs errands, cleans, and maintains work area.
• Shadows and assists with routine technical work in area of assignment related to operations, equipment maintenance, inventory control, basic inspection work, and/or software and hardware installation, configuration, repair, and upgrades.
• Supports the relationship between the City and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; promotes the City goals and priorities, vision, values and the “Yuma Way”, and complies with all City policies and procedures.
• Maintains absolute confidentiality of work-related issues and City information; performs other duties as required or assigned.

• Must be currently enrolled in and attending a local High School;
• Be actively enrolled in a Career & Technical Education (CTE) program;
• Be referred by the High School CTE Coordinator;
• Be willing to commit to learning office procedures, technical and/or vocational procedures, processes, equipment, and protocols.
• Positions assigned to the Yuma Police Department must pass a polygraph and background check.

This position will work through the Summer until the new school year begins, or no later than August 31, 2025.