General Manager

Summary

Castleberry Development is searching for a General Manager for our developed Clarion Hotel in a historic area in Atlanta, GA.

The General Manager would be responsible for overseeing all operations of the hotel. If you are passionate about hospitality and are ready to take on a new and exciting career opportunity, apply today!

The General Manager provides leadership and management in all hotel operations including staffing, budgeting, forecasting, P&L responsibilities, sales & marketing, guest services and facilities management. The General Manager establishes a positive work environment and an attitude of exceptional guest service and superior room cleanliness and enforces policies and procedures established by the company and the hotel brand.

Essential Duties and Responsibilities include the following; however, others may be assigned.

Plan, develop coordinate and implement the day-to-day operations of the hotel.

Oversee hotel staffing to include recruitment & selection, orientation, training & development, scheduling, counseling, performance management, and other employee relations issues.

Develop and maintain the budget for the hotel to include sales, marketing, operations, and a strategic revenue management plan.

Analyze the hotel's financial performance and compare it to planned performance while identifying variances and establishing a plan for corrective action.

Lead the team to ensure that product and service quality standards are maintained by implementing policies and procedures with consistent follow up on any deficiencies/complain with corrective actions.

Assist in the development of annual and quarterly marketing plans with the Director of Sales and Marketing. Review sales efforts with Director of Sales and Marketing and participate in sales calls, as needed.

Inspect guest rooms and public spaces to maintain standards set forth by company and hotel brand.

Maintain personal contact with guests, clients, and community organizations
Ensure safety and security of the hotel, staff and guests and respond to all emergencies.

Provide monthly operations reports and complete all administrative documentation in an accurate and timely manner.

Conduct monthly safety meetings and complete monthly safety inspections.

Develop and maintain rapport with competitor hotels, Atlanta Convention & Visitors Bureau (ACVB), Chamber of Commerce, lead sources, clients, etc.

Stay abreast of current industry trends and local market activities.

Performing work in a safe manner and actively encourage others to do the same.

Decision-Making Authority:

Position makes all operating decisions with respect to hotel operations. Decisions regarding operating processes, policy, changes, etc. are reviewed by the Director of Operations and/or Corporate support department head.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Previous Experience:

Bachelor’s degree in hospitality or hotel management, business administration or significant equivalent experience. Six to eight years of experience; or equivalent combination of education and experience. Previous hotel management experience is preferred.

Minimum of 6-8 years of experience in hotel management, leadership role with an casual dining restaurant operation with banquet service. Knowledge of Sales, Marketing and Catering initiatives.

Language Skills:

Ability to read, write and comprehend instructions; create correspondence and memos. Ability to effectively communicate information individually and in group situations to customers, co-workers, and staff.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

Ability to apply reasonable understanding in carrying out instructions in written, oral or diagram form. Ability to define problems, collect data, establish facts, and draw valid conclusions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.

Travel

As needed.