What are the responsibilities and job description for the Collision Estimator position at Classic Collision?
Classic Collision is now hiring a Collision Estimator at our Goleta, CA location Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Whose values are to be Helpful and Supportive, Passionate and Have Fun, Agile and Accommodating, Take Initiative and Work Hard, and to Communicate Openly and Honestly. Classic Collision offers competitive pay, benefits, and career advancement opportunities.
We look forward to you joining our team!
Responsibilities
- Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle
- Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines
- Partners with the insurance companies to manage customers claim to insure the best customer experience
- Coordinates with technicians to confirm all aspects of the damages are identified
- Maintains customer satisfaction scores according to company standards
- Perform quality inspection prior to vehicle delivery to the customer
- Perform other related duties as assigned
Qualifications
- Must be at least 18 years of age
- Valid Driver's License Required
- Ability to provide clear, concise information in writing, via phone and in-person
- Prior collision estimating experience preferred
- Familiar with estimating systems
- I-CAR / ASE certification preferred
- Strong organizational skills
- Successful completion of background check required
Classic Collision is an EEO Employer and welcomes diversity.
