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Field Administration Manager

Clean Harbors
Cincinnati, OH Full Time
POSTED ON 9/13/2024 CLOSED ON 10/10/2024

What are the responsibilities and job description for the Field Administration Manager position at Clean Harbors?

Job Description

Hepaco, A Clean Harbors Company in Cincinnati, OH is looking for a Field Administration Manager to join their safety conscious team! This team member will be responsible for executing all duties for the administrative side of Environmental Services for a regional area. The Field Administration Manager oversees and manages the administrative operations of the Service Center. The Field Administration Manager also provides the Site Services General Manager with a support function that improves the overall quality of the business, as well as serves as a mentor for the Field Service Representative.

***GREAT OPPORTUNITY TO START A NEW CAREER PATH – GREAT PAY & BENEFITS***

Why work for Hepaco, A Clean Harbors Company?

Health and Safety is our #1 priority, and we live it 3-6-5!

Competitive wages

Comprehensive health benefits coverage after 30 days of full-time employment

Group 401K with company matching component

Opportunities for growth and development for all the stages of your career

Generous paid time off, company paid training and tuition reimbursement

Positive and safe work environments

Responsibilities

  • Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times;
  • Manage ISR - both directly and indirectly. Recruit, hire, train, evaluate and otherwise supervise ISRs;
  • Understand workload and assure administrative staffing for all branches in a region. Plan for shutdown/turnaround staffing to assure we have proper coverage;
  • Travel to branch offices and customer locations to review administrative coverage and assess staff;
  • Routinely report to Regional, District and Branch Managers on Administrative Issues. Produce accurate and timely reports on key performance indicators;
  • Become expert in all WIN and 3rd party (e.g. TRACK, ACORN, ARIBA) systems and procedures and train ISRs to be proficient in these systems and procedures. Be an expert on all Quote to Cash procedures;
  • Work with Regional Finance Managers and other finance team members to properly account for all activities (vendor purchase order resolution, unbilled accruals, discount/rebate accruals, Timecard reconciliation);
  • Assures customer satisfaction - timely and accurate responses to customer requests (pricing, invoicing, and reporting);
  • Assist in driving profit improvement - run profit and other KPI reports. Alert management and help resolve issues;
  • Assures all locations have proper administrative setup: Supplies, forms, printers, scanners and other basic office equipment.

Qualifications

  • High school diploma required; Bachelor’s degree is an asset;
  • 3 years’ relevant experience;
  • 2 years supervisor experience;
  • Microsoft Office tool – proficient with Excel, Formulas, and Pivot tables;
  • Proficient with WIN and CRM systems;
  • Strong communication, leadership and problem solving skills;
  • Ability to travel up to 5% when needed.
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