What are the responsibilities and job description for the HOST position at Clean Plate Restaurant Group?
POSITION : Hostess / Cashier / Take-out
FLSA STATUS : Non-Exempt
SUPERVISOR : MOD
REPORTS : None
POSITION SUMMARY :
The host position is usually the "face" of the restaurant and is a vital part of establishing a positive guest bond with new and returning guests. A welcoming smile, a sincere greeting and a calm professional personality will be instrumental in setting the guest expectations for each visit.
RESPONSIBILITIES (PRIMARY)
- Greet and seat guests.
- Maintain an awareness of floor operations and estimate table progression to provide accurate waiting times.
- Maintain an accurate and fair seating system.
- Communicate specific guest requirements to managers or other personnel as needed.
- Answer telephone calls; provide required information to callers, forward calls to appropriate recipients.
- Be able to answer typical questions such as menu item descriptions, price ranges, history, names of personnel, directions, hours etc.
- Thank departing guests for their patronage.
RESPONSIBILITIES (POS COMPUTER SYSTEM)
POS Payroll Procedures
RESPONSIBILITIES (OTHER)
Other duties include assigned side works which includes, but is not limited to :
RESPONSIBILITIES (ALL EMPLOYEES)
QUALIFICATIONS
EQUIPMENT TO BE USED
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS :
Note : This job description is intended only as a general guideline of your duties and responsibilities at the Restaurant and is not a legally binding contract. Clean Plate reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.