What are the responsibilities and job description for the Front Desk Receptionist position at Clear Lakes Dental?
Hello from Clear Lakes Dental!
We are always looking for enthusiastic, passionate team members! We are a dental practice that treats patients of all ages. Currently, we are searching for full time and part time Front Desk Receptionists that are able to welcome and check in our patients. Front Desk receptionists will enjoy the excitement of a high quality, fast paced practice. We have a strong team and our motto is No Stress, No Drama! Best of all, there is NO EXPERIENCE needed and we provide 100% fully paid training!
Position Title: Front Desk Reception/Greeter
Status: Full-Time – Non- Exempt Hourly Professional
Report to: Dental Operations Manager (DOM)
Supervisor: Assistant Patient Support Team Manager (APSTM)
Job Overview
As a Front Desk/Greeter - you are the first person clients see when they arrive at the office. You are the Face of Clear Lakes Dental. You will provide exceptional customer service to all patients coming into the clinic.
Compensation: $16.00, plus we have a bonus program that is unlimited.
Responsibilities and Duties
- Greet patients with a warm hand towel when they arrive at the dentist's office.
- Assist patients in filling out required intake and medical forms.
- Correctly enter in patients’ medical history and medication list (if applicable).
- Scan any necessary documents and update the patient's profile.
- Scan new insurance cards if necessary.
- Collect payments from patients (if necessary) and update the patient’s ledger with payment.
- Inform patients of payment options (if applicable).
- Notify the clinical team when patients are ready.
- Ensure the reception area is maintained and professional in appearance.
- Prepare check-in notes for the next day to ensure a smooth check-in process for patients.
- Maintains patient confidentiality.
Qualifications
- 1 year of customer service experience.
- Must be able to handle a fast paced environment.
- Strong written and oral communication skills.
- Demonstrated ability to manage complex operational matters.
- Highly motivated and self starter attitude.
- Energetic and engaging personality.
- Enjoy working with people.
- Proficient with computers (minimum 40 wpm).
- Bilingual in Spanish, Somali, Oromo or Hmong a plus.
Hours
- 8:45 a.m. to 5:30 p.m. CST - with 1 hour lunch break rotating
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to Relocate:
- Eden Prairie, MN 55344: Relocate before starting work (Required)
Work Location: In person