Terminal Operations Duty Manager

ClearedDirect Aviation Services Terminal Operations Division is seeking a Terminal Operations Duty
Manager (TDM) to lead the daily operations of The South Terminal. The South Terminal is a satellite
airport terminal at Austin-Bergstrom International Airport and is owned and operated by a private
company in partnership with the City of Austin. This Public-Private Partnership in airports is unique
but is a growing operating structure at US airports.

The TDM is the primary day-to-day representative of the airport terminal and its private
owner/operator when interfacing with stakeholder airlines, federal, state, and local government
agencies, traveling public, and companies doing business with the South Terminal. The TDM will
ensure the safe, secure, and efficient operation of the airport terminal through team member
mentorship and development, attention to detail, proactiveness, policy enforcement, open
communications, and professional accountability.

The starting salary for this position is from $40,000-$45,000, based on experience.

Leadership Responsibilities:

● Lead by example and adhere to our Core Values of Honor, Duty, Passion, Innovation and
Diversity on a daily basis.

● The TDM will lead a team of 5-15 individuals of different disciplines, skills, and backgrounds.
The team consists of operations and airport security officials, facility maintenance, and facility
appearance team members. Administratively, the TDM will produce daily/weekly assignments
for airline stakeholders, daily assignments for operations team members, as well as
completing regular reports for account billing, cost allocation, team member performance,
operation metrics, and emergencies/incidents.

Minimum Qualifications and Skills:

The successful candidate will have experience in leadership, transportation, or facility
operations, and preferably aviation industry experience. The candidate needs to be
comfortable with making leadership decisions, taking proactive measures, mastered at
Microsoft Office Suite, and is well organized.

● Ability to organize and perform multiple assignments in a high stress environment.
● Ability to interact, communicate and maintain relationships with clients, vendors,
customers, and all levels of management.
● Proven ability to lead and manage the activities of a diverse workforce.
● Skilled problem solver with leadership qualities.
● Excellent communication, decision maker, and management skills.
● Must have a valid Driver's License to operate company vehicles
● Must pass 10 yr. security background check and drug testing.
● Must be willing to work flexible hours.

Physical Demands:
● Must be able to lift up to 50 lbs - 70 lbs
● Be able to stand for long period of times

Working Conditions:
● The Terminal Operations Duty Manager is subject to environmental conditions such as weather
and temperature changes and moderate noise