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Front Desk Receptionist

Clearview Diagnostic
Orlando, FL Full Time
POSTED ON 1/9/2024 CLOSED ON 1/18/2024

What are the responsibilities and job description for the Front Desk Receptionist position at Clearview Diagnostic?

We are looking for a bilingual (English/Creole) receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks including managing medical records. This a Full -Time position. Monday through Friday.

You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls, check-in and check-out patients,very insurances, receiving and faxing records to multiple providers offices.

To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. Multitasking and stress management skills are essential for this position.

Responsibilities

  • Greet and welcome guests as soon as they arrive at the office
  • Check-in and Check out patients
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material
  • Provide basic and accurate information in-person and via phone/email
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
  • Sending/receiving medical records from multiple providers
  • Verify Insurances

Skills

  • Bilingual** Creole/English
  • Proficiency in Microsoft Office Suite & Excel is a must
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills English/Creole
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

Administrative Duties:

  • Scheduling
  • Answering and routing phone calls
  • Greeting visitors
  • Insurance Verification

This Job Is:

  • Open to applicants who do not have a college diploma

Work Remotely

  • No

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Haitian Creole (Required)

Work Location: In person

Salary : $13 - $15

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