What are the responsibilities and job description for the Call center representative position at Clementine Answers?
Join the Clementine Answers Team!
As a Call Center Representative at Clementine Answers, you will be the cornerstone of our client interactions. You will be responsible for providing exceptional customer service, building strong relationships with our clients, and ensuring their needs are met promptly and efficiently.
Your daily tasks will include answering incoming calls professionally and empathetically, greeting callers with a warm and welcoming tone, actively listening to their concerns and requests, gathering and accurately relaying essential information, verifying and entering data into our system with meticulous attention to detail, and providing timely and accurate responses to inquiries.
You will work in a fast-paced environment where multitasking and problem-solving skills are essential. Your ability to remain calm and composed under pressure, coupled with your strong communication skills, will be instrumental in your success.
We are committed to providing a supportive and collaborative work environment where you can thrive and grow professionally.
Our team is dedicated to helping you succeed and achieve your career goals.
Qualifications :
- Excellent verbal and written communication skills
- Strong command of the English language
- Ability to type at least 35 words per minute
- Positive attitude and willingness to learn
Compensation : $18 / hour with perfect attendance.
To qualify for the $18 / hour hourly rate, employees must maintain perfect attendance in each payroll cycle. This means arriving on time at the start of each shift, leaving and returning promptly from scheduled breaks, and working the entirety of each assigned shift without leaving early.
Employees who do not meet these perfect attendance requirements will receive a base hourly rate of $15 / hour.
Shift Details :
- In-office position only : Remote or work-from-home options are not available.
- Part Time : We have part time morning shifts available. Hours range from 7am-1130am during the week day shifts and m ust be available to work Sundays 1130am-830pm each week.
This is a 5 day work week schedule.
- Weekend work required : Must be available to work one weekend day per week.
- Holiday work required : Must be able to work during holidays as needed.
Don't miss this opportunity to join a supportive and collaborative team!
Job Posted by ApplicantPro
Last updated : 2024-08-25
Salary : $15 - $18
