What are the responsibilities and job description for the Clerk Data Analysis ROI position at Cleveland Clinic?
USW Bid Period - 07/29 - 08/05
Join Cleveland Clinic Akron General where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Through providing the communities in and around Summit County with top-quality patient care, Akron General earned the No. 1 hospital ranking in Akron and the No. 7 hospital ranking in Ohio, according to the U.S. News & World Report. Here, you will work with and learn from some of our best caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
As the Clerk Data Analysis Release of Information (ROI), you will be responsible for performing various duties concerning the release of medical information to healthcare facilities, physicians, attorneys, third party payers, insurance companies, government officials and others. You will answer all subpoenas and court orders, make court appearances as required, and maintain information related to everything mentioned previously in the electronic medical records system (ChartMaxx).
Our ideal future caregiver is someone who:
Has experience with medical records.
Has knowledge of EPIC.
Thrives working both independently and as part of a team.
Demonstrates strong customer service and interpersonal skills.
Is detail oriented.
By taking this opportunity, you will be part of a culture of engagement and teamwork where everyone has a voice. You will also have access to resources in MyLearning, departmental training, and any other education and webinars provided for EH/ROI.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
FT - 1st shift
Responsibilities:
- Responsible for release of information for continuity of care, medical-legal purposes and for review in accordance with federal, state, and local laws, ensuring the confidentiality of the information stored in the medical record.
- Prepares copies of medical records for release including but not limited to health care facilities, physicians, attorneys, third party payors and insurance companies.
- Utilizes various computer programs to retrieve, print, send, maintain, and track the release of confidential health information (HIS, Intranet, ChartMaxx, etc.).
- Acts as receptionist for the Health Information Department, assisting, handling, and directing inquiries as appropriate in response to telephone, mail, email and in-person requests.
- Verifies, completes, certifies, and delivers court documents in response to subpoenas and court orders as necessary.
- Receives, processes, and responds to all patient requests for amendments of their medical records.
- Sends invoices, receives, processes, posts payments and makes deposits of all cash and checks received in ROI as related to copy fees for records.
- Stays current with all federal, state and local statutes and hospital rules concerning release of confidential medical information and copy fees.
- Assists patients, physicians, ancillary personnel and other departments with questions and concerns about release of confidential information.
- Participates in appropriate inservices and training programs.
- Follows hospital and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
- Other duties as assigned
Education:
- High school graduate or the equivalent; Associate degree in business preferred.
Certifications:
- None required
Complexity of Work:
- Computer proficiency to include knowledge of Windows and electronic medical records systems (e.g. ChartMaxx).
- Knowledge of basic medical terminology.
- Strong written and verbal communication skills organizational skills and attention to detail.
Work Experience:
- One year experience in a hospital medical records department.
Physical Requirements:
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
Salary : $1,000 - $1,000,000
